I had an oil leak on my Ford Taurus and they told me it was my oil pan that was leaking and needed to be replaced. But in order to replace it, they had to “break a part” to get to the oil pan which would drive the cost up to $1000. My boyfriend was also with me to hear this. We were EXTREMELY skeptical so I called the dealership where my car was purchased and asked a relative who is a mechanic if they, indeed, had to break a part to reach my oil pan. They LAUGHED and were not surprised when I told them Fred’s Brake and Alignment quoted me this. They are well-known liars and I feel stupid for going to them previously for my auto needs. Don’t make the same mistake I did. Especially if you’re a woman. Side note: they also told me I needed my ball joints replaced which of course, was quoted hundreds. I told them no. That was almost three years ago and I’ve been to a few car places since then. I have not once been told that my ball joints were loose. INFURIATING that a business like this is still open! Also, very rude and condescending on the phone. Just the worst. .
This complaint and/or review was posted on HolySmoke.org on 04:49 am, December 26, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/freds-brake-and-alignment-review/.
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