Frosch Travel prides themselves with professionalism and expert agents, the agent have been taught well how to get your money without you even knowing that you have been screwed. They cloak extra charges in your credit card bill and you will not even know it, they are so smooth and plus you trust them. For instance you are taking a trip to Paris, they will charge you 700.00 for the Continental portion to New York from Houston and maybe another 10, 105.00 business class t0 to Paris from New York, the real fare on Air France would be 9505.40, but because there are 2 different airlines involved the lay person would not know that they you got for an extra 600.00 your total cost would be 10, 805.40. They mostly do this to thier corporate clients on international destinations, but I have seen charges from 50.00 to up to 2000.00 over charged depending on the destination. They love multi-destinations because you would never figure that out. They train thier agents well, most dont even know that it is credit card fraud, I did not. ( the fraud part is they do not advise the client when using thier credit card for these cloaked charges)(Would you agree to being charged an extra 600.00?) Oh, on top of that they charge a 50.00 to 100.00 fee . You get double screwed, I use to work there, I know. Ask them about “merchant charging” The agents go along because this is how they get thier incentive bonuses from cheating clients. Some agents there are making up to 50, 000 a year. So guess how much Frosch is making? Bottom line add up the boarding passes that the airline give you when you travel and you will see, you have just been screwed, very few ever notice. To be honest I did not see much cheating on domestic flights, kind of hard to cheat on those, I guess they have not figured how to cheat you on those yet. I would always double check thier prices though. OMG do not ask to go on a vacation, you will get a” preferred vendor” and yep you had better believe it will be pricey. Everyone I referred to them said they could not afford it. Did not work in the vacation department, but I am sure that probably had a way of cheating you there also. That should be easier for them to cheat you with the bundled air, car and hotel pricing.
This complaint and/or review was posted on HolySmoke.org on 15:49 pm, April 15, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/frosch-international-travel/.
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