Furgeson Automotive – Electric in Garden Grove, CA Admitted they used to be dependable but as of late they are nowhere close to the performance level they were. SO DO NOT BE FOOLED. Took my vehicle in for jam in the CD player and I was taken down hard. Was told AUDIO board was no good PART $ 320.0.00 also told the audio bard had shorted out HVAC computer board PART $ 600.00 TOTAL PARTS $ 900.00 PLUS TAX $ 72.00 TOTAL $ 972.00 LABOR $ 470.00 GRAND TOTAL $ 1442..00 Vehicle was returned to me with no stereo operation at all. HVAC unit stuck on 75 degrees with no on/ off, temp adjustments or center console lighting. In short it turned out to have more problems than what it was submitted for. repair. Fought for resolve for months no amiable resolve or fix. Turned over to State Consumers Affairs State of California (Bureau of Auto Repair) for solution. After the Consumers filed complaint Furgeson was only willing to refund $ 625.00 ot of $1442.00 invoiced. These guys are unrelaible and do not have pride or concience business practices, therefore I recommend you source a better organization for your AUTO REPAIR NEEDS. After my encounter I found numerous articles, had personal experiance discussions with prior clients and alerts pertaining to thier practices. OHHHH by the way they kept my vehicle for 15 working days before they figured out they could not fix it and were causing more problems and shorting out additional electrical components. BEWARE MY FRIENDS……. DO NOT TRUST THIER PRCATICES UNLESS YOU ENJOY BEING BURNED.. BEST TO ALL and GOOD LUCK SEEKING THOSE WHO ARE RESPONSIBLE. .
This complaint and/or review was posted on HolySmoke.org on 18:44 pm, October 14, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/furgeson-automotive-review/.
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