Traffic accidents are so common these days. People drive while texting, drinking and even talking on the phone. I got involved in an unfortunate accident a week back and contacted G&C BODY INC for my car repairs. This is the weirdest place I have ever been to. They claim to be the best in the town, but the receptionist is strange and they don’t give out an estimate of the total cost until you seal the deal with them. They don’t give you the right as a customer to shop around and compare the costs of different places. The staff is unwelcoming and rude. I went in to get my car fixed but I was displeased with the results. The waiting room was very dirty and stinky. I was told that the car would be repaired in one week but it was postponed for another week. When I went to pick my car there were some scratches on the backside of the car like how come they didn’t notice it? There was also a huge dent on the left side but it was not fixed properly. We had to wait for another week to get this all done all over again. It was annoying that they were not able to do the job perfectly in one go because this was such a waste of time. Some property inside my car was damaged which was completely fine when I towed my car to their shop. I confronted the guy who was in charge of my car but he bluntly denied damaging anything. I complained to the manager about it but he sided with his employee and denied the whole charge vehemently. There are still some leftover marks from the polish on some parts of my car. They also offer a car rental service. When I dropped my car off they handed over a rental car and the car was defected and the frame of the car was damaged. It was in a bad condition and I had a hard time managing with it for over a week. When my insurance was not covering the damages G&C auto body seemed to not care about fixing my vehicle anymore. My vintage keys which were inside the dashboard of my car were stolen and I couldn’t find them when I got my car back. I called them to complain and they said they will ask the guys about it but I never got a call from them. They used incorrect and defected parts for the repairs and because of them my car stalls very often. The total cost came out to be just too much when all they did was further damage my car. These thieves at G&C autobody treated me like a fool and please don’t make false claims that your shop offers a lifetime guarantee because that is completely a big lie. I have had bad luck with repair shops before but this was the worst of all. Thanks for wasting 2 weeks of my life. I am never coming back here again.
This complaint and/or review was posted on HolySmoke.org on 19:33 pm, September 11, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/g-and-c-auto-body/.
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