I had made a terrible mistake by letting my grandfather stay at Garden city health care center. The place is a big mess. They behave rudely all the time and it’s almost as if they don’t care about the patients’ health or welfare at all. My grandfather used to complain all the time about the CNAs here and ask me if I was punishing him for something. According to him, no one used to hear him and he had to walk around with his broken ankle to get a nurse. The nurses were nice and it was because of them that he was able to last there. Otherwise, my granddad might have left the place. He told me about how he was just told to lay on the bed all the time and how no one used to hear him calling for help. Getting up to get something was really difficult for him, considering he had a broken ankle. But the people there don’t care. All they care about is the money they can get from you. It’s the worst rehabilitation center in my opinion. If a rehabilitation center can’t even treat its patients properly then it has no right to call itself one. I’m certain that this place will get shut down because of the horrible CNAs. These people charge you crazily too. They were deducting funds from my insurance but every now and then, they’d send me a separate invoice as well. These guys charge you as if you’re residing in Burj Khalifa. I didn’t mind paying them at the time because I thought they were taking good care of my granddad. I found out about all the problems there when I went to visit my granddad. He told me that he wasn’t saying anything over the phone because he didn’t want me to get hurt. When I met him, he told me that the place was terrible and no one used to hear him. There was no seating space in his room, it was all crammed up. He had to get up and leave the room to get a nurse or CNA. He was tearful and requested me many times to take him someplace else. He didn’t want to stay there. I discussed this matter with the nurse overlooking his case. He told me everything would be fine and my granddad might be getting emotional because of his pain and condition. I wasn’t able to get him out of there because it was the only place which accepted my insurance. I can’t forget the disappointed face of my granddad when I told him there wasn’t anything I could do. He was very sad and it was justified too. If I was left somewhere where people don’t even acknowledge me, I’d be disappointed too. If you’re looking for a rehabilitation center then ignore this place. My granddad’s experience made me realize that the Garden city health care center is nothing but a terribly maintained institute. It isn’t worth your time or money.
This complaint and/or review was posted on HolySmoke.org on 07:22 am, June 11, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/garden-city-healthcare/.
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