I don’t even know where to begin since almost 2 years have passed on a project that was supposed to take 4 months but I will start by saying BUYER BEWARE when dealing with Gregory Kopyltsov and Joseph Terzi of Genus Web. The first red flag should have been that they are operating out of Joseph’s clothing accessories business Basha Accessories. I should have realized that any successful developers would have an office devoted to development but at the time we began dealing with Greg & Joseph I didn’t know much about software development. Not that I know a lot now but unfortunately after 2 years of being stuck waiting I have learned a lot more than I probably should have. Prior to contacting Greg, I spoke with several other development companies and was quoted prices ranging from 20k to upwards of 100k. After meeting with Greg & Joseph to discuss our needs they quoted us $12,500 which should have been the 2nd red flag but again not knowing much about the business I thought we already received quotes close to that at the $20,000 price point so maybe we just lucked out and found a good deal. I asked Greg to send us proof that he has worked with GPS related apps before as our app would be a car service app which uses GPS. He sent me a YouTube video link showing me a GPS “App” that he developed. The app showed 1 basic functionality that we would need for our app– when you move the pin around the map the address would change to where ever that pin was dropped. Not knowing much we thought they could complete the job so we retained them under the agreement that the app and accompanying back end software would be completed within 3 months and then there would be testing. We never got a definitive time frame for testing but were told it could be as little as a month or as much as 3 months – never was it mentioned that testing could and would take almost 2 years. We were fine with the maximum time frame of 3 months as it met our deadline of launching this business before the summer ended which was important to us as it is the slow time in our industry.
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This complaint and/or review was posted on HolySmoke.org on 13:33 pm, October 24, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/genus-web-review/.
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