Gerber Collision & Glass

Gerber Collision & Glass Reviews & Complaints

Reviews: 1


Total views: 4115

Published: 01 December 2019

Posted by: Windman69

10.22 Good morning! I was in an automobile accident 07/13, 2012 Kia Sportage. Insurance Agent, suggested Gerber Collision, S. Palo Verde Rd., Tucson, Az. Body damage and mechanical damage; primarily front driver”s side. The vehicle was driveable with a functional air conditioner (no issues). Approx. one week later, Kia was picked up and without issues. The following day, AC stops operating. My wife, Randy Immediately calls Tim at Gerbers. Tim States ” an Electrical Issue” to return Kia and Issue be corrected. In body shop, Tim stated that tech disconnected Disconnected compressor. Upon realizing that major compressor issues with AC Compressor exists, excuses from Store Manager, comes about: 1. AC unit not damaged in auto accident 2. Compressor internally exploded 3. Ins. Co, not paying for damaged compressor! 4. Jason E. /Gerber Collision/ Store Manager was the sole organization that physically Unplugged the AC Compressor and has left it unplugged. 5. Gerber Collision had Royal Kia in Tucson, Diagnose AC. Diagnostic states ” Compressor exploded internally! 6. Gerber Collision was the only organization. other than Kia to check AC. How could the AC Compressor have exploded internally ? The Gerber techs Unplugged the AC Unit and being in a hurry; forgot to replug and make the electrical connection; causing the compressor to internally explode!! I

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