Reviews & Complaints

Reviews: 2


Total views: 4191

Published: 11 July 2019

Posted by: Sbjj

April 2017 I am extremlely disappointment to have received a bill from fedex for taxes and duties for $108.48. Can When I called before I made the purchase I was told as long as my over is over $250.00 shipping and duties would be free. I called fedex and they said that the shipper wrote on the shipment to charge all taxes and duties to receiver. This company blatantly lied to me over the phone – that is horrible to do to a canadian customer that is already paying 50% more due to the exchange rate. They should have been honest and told me I would be charged for duties and let me make a decision on whether or not I wanted to take on that charge. I will be sure to tell everyone that compliments the pack2rac in canada what they did and not to buy from them. I am so upset by this.

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