After many years’ research and reading hundreds of reviews, I decided to buy a GHD hair straightener keeping in view the quality of the product and it being proclaimed as less damaging for hair, albeit it was very excessive and way beyond my budget. Since one does not get this product in India, it was high on my agenda when I visited UK in 2012. Just so that I buy the best product and the right one, I went to Selfridges and even though I did not want the more expensive limited edition one, got carried away by the sales pitch made by the sales girl (that’s squarely on me, not her fault, obviously she did a great job). I had such high expectations of this straightener but Boy!! I couldn’t be more WRONG! I have thick, straight hair but wavy and frizzy in rainy season. After several minutes of effortful straightening, they seem barely straight but if I spend more than 10 minutes outside, POOF my hair frizz right back up. VERY DISAPPOINTED and wondering how has the company managed such good word of mouth. Though I have barely used the iron but have been stuck with it having spent a bomb on it.
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Ghd / Jemella Reviews & Complaints
Having believed i was ordering from a legitimate organization, my personal experience to date has an should cause alarm bells for anyone contemplating using this site. Having failed to recieved my order, i was subjected to a series of lies and misinformation by their staff. Having failed to get delivery of my order, GHD maintains that the order was in fact delivered!!! Their stories and lies thereafter have lead to nothing more then additional false promises and non delivery of my order. Furthermore, there are no managers available! and false promises of call backs are a poor substitute for even remote similarities to customer service… paid money… got nothing but lies… so please use GHD with caution…
Ghd / Jemella Reviews & Complaints
Hi, I”ve placed order for a GHD Air hair dryer on 19th Jan 2019 and received an email on 22nd Jan 2019 stating my order [protected] has been dispatched. However, a few days later I went to the website to check the tracking details only to notice that the status of this order is completed and delivered where I did not receive anything from GHD yet. I”ve contacted the UK customer service but no answer and assistance was given. I”m extremely upset to the extend that I told the customer service staff to cancel the order and refund to me but no assistance was given either. Kindly look into this issue, Jemella. I would like a refund now. I have waited one week for the hair dryer and still no updates.
Ghd / Jemella Reviews & Complaints
I bought 3 sets of ghd hair starighteners from them and i was in constant touch with them via email before buying them but when they arrived i only got another 2 emails and when i asked for my full refund which is promised on tehir website i never heard anything from them again and yet i emialed from a nother email address under a different name asking to buy some and the next day i got an email saying that they were genuine and not fakes and that they came direct from the manufacturers. They even have the holgram numbers on them but what alerted me was that all my 3 sets had teh same code numbers and even when i registered them with ghd they sent me an email saying they were genuine until i called thm in the uk and they said that every single set has completely different codes numbers. So !!! Pure fakes and pure con.Dont buy it looks a great website but its a no-no.
Ghd / Jemella Reviews & Complaints
I purchased a pair of GHD hair straighteners from a website entitled theghdhairstraighteners.co.uk and the transaction showed up on my credit card as The Trendy Store. I ordered these last week and they still haven”t arrived. Funnily enough, the GHD website I bought them from has now disappeared and when I tried to email to find out what had happened to my order the email bounced back! I think I have been duped and would urge people to be sure a website is genuine before they purchase any items. Luckily I didn”t pay a lot for the straighteners but I don”t like being ripped off. I now have my credit card company and Trading Standards investigating further for me.