I had 4 unused gift cards ($25 each) totaling $100. I agreed to sell these to GiftCardRescue for $75 dollars and sent the 4 physical cards to them on 4/11/16. They arrived on 4/15. The website indicated that payment would be issued 2 days upon receipt of physical cards via first class mail. My tracking information shows that though they arrived on 4/15 but they weren’t “received” till 4/30. I called prior to this and was told they were there but they take 2-3 weeks to “receive” them and that the “2 day policy would be changed”? I expected payment to be mailed immediately from this point. When that didn’t happen I called back and was told that it may take 3-5 days to “process” a payment. 10 days later my account showed “payment processed” on 5/9. This processed payment again, left me expecting payment to be mailed within 2 days and was assured a check would be in my possession within 3-5 days. When that never happened I called back yet again and was told checks may take up to 30 days to arrive. Considering they advertise payments being sent via first class mail, 30 days is an egregious exaggeration of how long mail actually takes. When 30 days had passed I called back and was told the check likely “got lost in the mail” and this happens all the time. When I asked about a check number, tracking information, when the payment was processed, I was told they “didn’t track that information”. I was then told the original check “would be cancelled” and a new one issued. I should’ve expect arrival of this within 3-5 business days. 5 business days have since passed and still no payment. It’s been a total of 70 days without payment. The operators of this site and this business are unethical and fraudulent and have no regard for good business practices and ultimately are defraud customers every day.
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This complaint and/or review was posted on HolySmoke.org on 11:05 am, April 07, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/giftcardrescue-com-llc/.
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