4 male Customer reps. were so rude and all calls but1 ended up with them hanging up in my face and when I asked to speak to a Supervisor the Rep put me on hold and no one came to the phone.. Finally I called back and a Woman Rep name Shanna was on the other end.. It took awhile to resolve all my challenges I was having with my services with them but she took them head on!!** GTL really need to go back to the drawing board with how to treat paying Customers and listen to Ms. Shanna calls and allow that to be their number 1 Staple on how to properly Service Customers Respectfully and sufficiently .. Shanna should be over CS Reps. Cause everyone I have spoken with before her was so horrible by saying the word horrible is still speaking to kindly about their garbage Customer skills they posses.. Even with all been said, this company needs to make a lot of changes starting with giving Shanna a raise and a teaching position on CS!!**
This complaint and/or review was posted on HolySmoke.org on 12:14 pm, September 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/global-tel-link-corporation/.
The reviews & complaints posted about Global Tel Link Corporation was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Global Tel Link Corporation as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.