???? ??????? ???? ???? ??? ???????? ?? ??? ????? ?? ?????? ?? ?? ?? ???? ?????? ?? .1043 rs ?? ???? ??? ?? ??? ?? ????? ??? ??? ????? ?? ???? ??? ???? ???? ?? ???? ???? ???? ?? ????? ??? ???? ??? ??????? ??? ?? ?? ????? ?????? ?? ?? ?? ??? ?? ???? ????? ???? ?? ?? ?? Additional Information for your Hotel Booking Dear Amitsharma, Thank you for booking Capital O 48322 Elysian Grand Deluxe for your stay with Goibibo. Direction input Chaudhary Charan Singh International Airport Amausi, Lucknow, Uttar Pradesh 226009 Head west 290 m At the roundabout, take the 3rd exit Pass by the metro station (on the left) 600 m Turn left at Axil Core Business PVT. LTD. onto NH230/NH27 Pass by Chaman Tailor (on the left) 290 m Keep right to stay on NH230/NH27 Pass by Nadar Ganj (on the left) Destination will be on the left 1.2 km Map: bit.ly/2Kxkw8G Please call your hotel representative to confirm your arrival time on Reception +919793484595 You can access your booking online at go.ibi.bo/Mz0kjKZzq1
Consumer Reviews and Complaints
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This complaint and/or review was posted on HolySmoke.org on 16:05 pm, February 10, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/goibibo/.
The reviews & complaints posted about GoIbibo was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about GoIbibo as per Section 230 of the Communications Decency Act.
GoIbibo Reviews & Complaints
At first, everything was ok. The website worked nice, showed me different offers with discounts. After I picked one, the website was down and booked me a wrong room in a wrong city. Not sure how often it happens and whose fault it was but I was shocked by the amount of money they charged me. 3000 dollars for a one night stay in one of the most expensive hotels in Montreal! The biggest problem is that they haven’t refunded anything, I am out of my money and hence I can’t book anything at all. Of course, their customer support is aware of this, but I think they don’t care because they haven’t replied yet, even though it’s been a week since I asked my questions.
GoIbibo Reviews & Complaints
Dear sir As i booked my flight from doha to delhi from jet airways and from delhi to gorakhpur spicejet. While booking I put my qatar number, now my jet airway flight got canceled so i tried to contact goibibo customer but they asking for 10 digit indian mobile number, As i have filled my +[protected] qatar mobile number during booking. Now i am unable to contact from goibibo customer. Kindly resolve my issue, I want to know about my my flight details which goibibo have to managed for me. Cancelled PNR is LSKOEK so kindly request you to contact me on my qatar mobile number +[protected].
GoIbibo Reviews & Complaints
dear sir i have booked hotel from your site to Langkawi resorts but when I come Langkawi hotel is now under construction and very bad conditions and your booking is non refundable i have to give you lots off booking hotel and tickets if you”re are doing like that than i am not giving any booking so please refund my money immediately for your reference i send you hotels photos
GoIbibo Reviews & Complaints
Dear Sir, On 23th May 2019, I tried to book flight ticket from Jeddah to Patna. Unfortunately my ticket is booked but money deducted from my account. I informed to Goibibo regarding these issues, they confirmed us within 48 hours your money will be come back . But as of today 27th May 2019, I didn”t receive money back. My booking Mobile no: [protected]
GoIbibo Reviews & Complaints
First time I booked from GoIbibo a ticket which was clearly showing Refundable and I booked it based on that information. But when I canceled 48hrs before they refused to give me any refund and said it”s Jetairways decision not to give return. When I spoke with JetAirways helpline, Himanshu told me it is completely the travel agent responsibility and decision. This is how they take the customers for granted. No consideration for an expensive international ticket . They just refused to refund on a refundable ticket. This is a scam and this is how they take the customers on a nice trip and fool them . I will never use GoIbibo ever again and of course spread the word as we always use MakeMyTrip and Cleartrip and never faced such problems ever.
GoIbibo Reviews & Complaints
Goibibo has not refunded my money for my booked accommodation at Hotel lake retreat of Rs 2530/-, despite several reminders through their online support, reminder mail to the Hotel, and cross-checking with bank, I am seeking an urgent refund of my payment, No single response was received, except their age-old generic status on the system. It has been over 3 months now, but neither received any sincere response nor my money. I request an immediate refund of my money. Kindly resolve the case at the earliest. Go Ibibo : Booking IDHTLX8V5CZP : Hotel Lake Retreat, Nainital
GoIbibo Reviews & Complaints
Goibibo has not refunded my money for travel in Jet airways flight which was on July 28, 2019 which was cancelled by them.. No proper response and once they tried to closey query mailing me that ” as there is no response from your side the issue will be closed” Then I mailed my issue to Airsewa where I got response from Jetairways saying that if booked through travel website the particular travel website should be apporoched for refund but goibibo is not doing that and they mailed me saying its jet airways to give refund now how it is possible when i did my payment to goibibo for travel its their responsibility to get it from jet airways butbinstead they are making the customer to do so.. its almost three months and I’ve not received any sort of refund and mail from goibibo side.. Their reply is careless. Hope the case resolves soon.
GoIbibo Reviews & Complaints
Had booked the flight from goibibo of jetairways. Which was got cancelled and my was fund was to refund in my account from the payment was made but.goibibo jad credited the amount to gocash+ wallet which i cannot use. As i don’t want yo go with it.My money was stuck in goibibo wallet.Please reverse that to the actual payment system.As i can use my money. Booking id TUA7MKRS2.AND ITA NOT MY PROBLEM THAT FLIGHT GOT CANCEL N WAT THERE POLICY IS I DIDN’T CANCEL THE FLIGHT I WANT MY MONEY TO BE IN MY ACCOUNT .OR ELSE I HAVE TO TAKE SERIOUS ACTION AGAINST GOIBIBO
GoIbibo Reviews & Complaints
Hello Everyone, Issue : Goibibo Baggage policy. Loss : Huge amount loss I had my travel from Bangalore (India) to Dusseldorf (Germany) on Feb 2020. I have booked my ticket with the goibibo airline services (TO and Fro journey) . In the generated ticket by goibibo the baggage policy is mentioned as below. Allowed Baggage : 2 PC – check-in 23 kgs each 1 PC – Cabin 7 kgs each I have traveled from Dusseldorf to Bangalore on December which is my onward journey and no issues with the travel. Dusseldorf – Bangalore Airline details: Dusseldorf to Munich – Lufthansa Airlines Munich to Bangalore – Oman Airlines During my return journey from Bangalore to Dusseldorf they have not allowed me with the following baggage. Baggage Info : 2 PC – 23 kgs each 1 Pc – 7 kgs each The Oman airways said they will allow only 30 kgs (1 pc is 15 kgs) which i don’t aware. I have not aware this because i have traveled from Dusseldorf to Bangalore with the same airlines. During my return journey i dont have a choice apart from paying the excess baggage amount since i cannot call to the Goibibo service in the short of span of my boarding. GoIbibo Interaction After the Issue: I have called the goibibo customer care next day and escalated the issue. I got vey poor response as follows. 1. Goibibo says we know the Oman airways provides 15kg of baggage of each piece. Question: As a service provider if they knows the baggage allowance why cant it be printed in the ticket . 2. I have sent around 40 emails and more than 50 calls to the customer care and the response is very poor and they say that you need to check with the airlines. Question: When we travel through multiple transists having more than 3-4 flights in between, Do we need to check all the airlines to confirm the baggage ? 3. The service provide(GoIbibo) says yes you need to check with airlines. Question: If we want to check all these information with airlines then what is the point in booking from Goibibo ? I have escalated this issue for more than 20 days and still continuing their response is as follows. ” We cannot do anything this is as per our policies and this is the final decision” I have gone through the all the terms and conditions of the goibibo website and found weird terms and conditions in my opinion. When a customer travels through some airlines cant those airlines information is clearly printed in the ticket ? Its a system generated ticket they can print if they want, if they knows the information how a customer will get know ? For example: “If any flight ticket cancels their flight until unless they provide the re-ticket we are not responsible for the amount paid ” What is this, then what is the need of booking from the service. Moreover i sent all the attachments related to the tickets and their terms and conditions and clearly and they are telling its their final decision and they cant do anything. I would like to bring this issue as many people are facing the same issue when i read through the reviewed and they are fed up to bring to the social media to make everyone aware. I lost a huge amount and would like to recover with the help of the complaint.
GoIbibo Reviews & Complaints
Hello Team, I am very disheartened to hear that recently I lost my Fui at my native place. My mother is there and need to stay back more longer than the time I have assumed. I have asked Go Ibibio team to cancel the ticket and they have asked me for the death certificate. Death certificate is not what I can get in a day or weeks time. What would I say to the family who suffered a loss that I need your Mothers death certificate so that I can cancel the tickets? How would it sound. When I was on conference call with Air India team they said they don”t know about such policy and Goibibo representative was not at all empathic and was just ruling out the policy. I understand that he might be doing his Job but isn”t its his duty to take some time and talk to his seniors about such incident. Airindia representative continuously said that If they want they can speak with their sales team and can do it. Regards, Samrat [protected]
GoIbibo Reviews & Complaints
Hi, There have been enough bluffing from the side of IBIBO. For your kind information, there has been no refund credited to my account till date, regardless of the date on which the cashback was processed( it has already been 15 working days now.) Are you people trying to cheat the customers with such offers. I am apalled at the kind of response and service i have recieved from IBIBO till date. I will make sure that I do not make any further bookings with IBIBO and post this mail trail at places where people get to know of the response feted out by IBIBO to its customers. Regards, Mayank – Hide quoted text – On Fri, Jun 18, 2010 at 6:37 PM, travel wrote: Dear Mr.Shekhar, Greetings of the Day! This is in reference to your email below, Please be informed that the cash back request has been processed from our end for both the bookings so you are requested to please check with your bank regarding the same as the request was placed on 1 june and it takes 7 to 10 working days to reflect the transaction. Thank you for choosing IBIBO.COM. For any other query feel free to contact us on the below mentioned numbers between 08:00 hrs to 20:00 hrs. [protected] [protected] With Best Regards, GOIBIBO TEAM From: Mayank Shekhar [mailto:[protected]@gmail.com] Sent: Tuesday, June 15, 2010 2:04 PM To: travel Subject: Re: Complaint regarding non-refund of promised cash-back amount Hi, The refund has to be for 250+250 for both the tickets booked and not only 250 as mentioned under. Plese refer to the highlighted text in blue. Thanks and regards, Mayank On Sun, Jun 13, 2010 at 6:59 PM, travel wrote: Dear Mr. Shekhar, We apologize for the delay in processing your cash back request. Please be informed that we have processed the cash back in your account and this will reflect in next 3 working days. The cash will be of INR 250/- We appreciate your patience and cooperation in this regard. Thanks and regards GoIbibo Team From: Mayank Shekhar [mailto:[protected]@gmail.com] Sent: Wednesday, June 09, 2010 12:08 PM To: travel Subject: Re: Complaint regarding non-refund of promised cash-back amount Hi, I have still not received a cashback as promised in the communication under. Please take a look into the matter and do the needful at the earliest. Thanks & regards, Mayank [protected] On Tue, Jun 1, 2010 at 1:42 PM, travel wrote: Dear Passenger Greetings from GOIBIBO.COM Please note that as per the request we are processing the HDFC cash back for both the tickets. It will be reflecting in your account in next 7 working days. Please feel free to contact us for any help. Thanks & Regards GOIBIBO TEAM From: Mayank Shekhar [mailto:[protected]@gmail.com] Sent: Monday, May 31, 2010 11:03 PM To: travel Subject: Re: Complaint regarding non-refund of promised cash-back amount Hi, Please find attached the statement as requested. Regards, Mayank [protected] On Mon, May 31, 2010 at 12:27 PM, travel wrote: Dear Passenger Greetings from GOIBIBO.COM Please note that as per the request we have checked the details at our end and it shows that you are not eligible for this offer. Could you please send us the HDFC bank statement which shows the transaction details? Looking forward for your kind co-operation Please feel free to contact us for any help. Thanks & Regards GOIBIBO TEAM From: Mayank Shekhar [mailto:[protected]@gmail.com] Sent: Sunday, May 30, 2010 7:44 PM To: travel Subject: Complaint regarding non-refund of promised cash-back amount Hi, This is to bring to your notice and raise a complaint regarding the two tickets booked using goibibo.ibibo.com. I had booked both the tickets using my HDFC credit card and was promised a Rs 250 cashback in each case within the next 7 working days (as added under) ON multiple calls to your service executives on the numbers as indicated on your website, I was given all misleading information and was initially told that the cash back would be visible in my next credit card bill. On checking with my bank(credit card), I realised that no cash back has been initiated by goibibo in both the cases. With such a situation arising, I have almost lost confidence in using goibibo for further bookings. I would hence request to look into the matter and do the needful at the earliest. Thanks and regards, Mayank [protected] 1. Passenger Name Mr Amarnath Jha Passenger Types 1 Adult Status Confirmed Fare Rs 6032.0 Total Discount Rs 481.0 Total Fare Rs 5551.0 Email [protected]@gmail.com Booking Date: May 5, 2010 Flight No Airline From To Departure Time Arrival Time Airline PNR Ticket Numbers 6E 341 IndiGo Bangalore Patna May 7, 2010 06:40 Hrs May 7, 2010 10:45 Hrs R4W3AH 2. Passenger Name Mr Amarnath Jha Passenger Types 1 Adult Status Confirmed Fare Rs 8890.0 Total Discount Rs 280.0 Total Fare Rs 8610.0 Email [protected]@gmail.com Booking Date: May 16, 2010 Flight No Airline From To Departure Time Arrival Time Airline PNR Ticket Numbers 9W 2288 JetAirways Patna New Delhi May 17, 2010 13:50 Hrs May 17, 2010 15:25 Hrs LQGNLS [protected] 9W 363 JetAirways New Delhi Pune May 17, 2010 16:15 Hrs May 17, 2010 18:25 Hrs LQGNLS [protected] This message is intended only for the use of the addressee and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this e-mail in error, please notify us immediately by return e-mail and delete this e-mail and all attachments from your system. This message is intended only for the use of the addressee and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this e-mail in error, please notify us immediately by return e-mail and delete this e-mail and all attachments from your system. This message is intended only for the use of the addressee and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this e-mail in error, please notify us immediately by return e-mail and delete this e-mail and all attachments from your system. This message is intended only for the use of the addressee and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this e-mail in error, please notify us immediately by return e-mail and delete this e-mail and all attachments from your system.
GoIbibo Reviews & Complaints
I booked the flight DEL TO RUH IN SEP 9, when I booked the ticket was clearly refundable so that I conformed the ticket, unfortunately my connection flight missed so that I not traveled in that flight, since one moth I have request to gobibio customer care, they have still not solve my issues. and they already agreed to refundable amount Rs.22973 in capture, but I not get it that amount
GoIbibo Reviews & Complaints
I had booked the room for my parents from goibibo.com and made the payments for hasselfree checkin for them as they are old but the hotel persons had denied for checkin as he told that he will not accept the online payment and told that they hace to made the payment in cash to the hotel itself.then i tried alot to contact customer care but failed…also written in review for that and message comes that the rwolution will be done in two hours but not got any message or call.now plz suggest me that what to do…whether its the mistake of hotel ot the goibibo
GoIbibo Reviews & Complaints
I had purchased refundable international flight ticket worth ?53000 from Ahmedabad to Atlanta. On 30th June 2019 I requested the charges for cancelation and goibibo provided me that in a mail. All charges including penalty was around 8000. After 2 days I canceled the ticket and then they says that this ticket is non-refundable. I was shocked that how come it be nonrefundable. I raise the concern on 3rd July 2019 and since then I am doing follow up on my refund and they are saying that our team is working on it, please give us 24-48 hours. Now it’s been more than 20 days and still they are saying the same. I got a cancelation mail mentioning 0 refund amount in it. I do have my confirmed ticket with refundable mention on it and also have cancellation charge in email from goibibo. I am really in big trouble by booking with goibibo. Please help me by providing refund as it is a huge amount for me.
GoIbibo Reviews & Complaints
I have been trying to book ticket since yesterday from bangalore to mumbai. Money is getting deducted from account but no surity abt the ticket. 3636 / – was deducted from my account last night and this morning I tried to again and the same happened again 3636 / – was deducted. This is too much and have been trying to call ibibo but no one receives the call. This is really too much of customer dissatisfaction. My business has been impacted. Siddhartha khaund. My contact number: [protected]
GoIbibo Reviews & Complaints
I have booked two tickets from Dubai to Hyderabad for 28-02-2019. Requested and clearly mentioned for one ticket cancellation and second one should not be cancelled. But Goibibo team cancelled both of my tickets. I got to know the same in airport. Immediately i have called Goibibo team they said that they have cancelled two tickets mistakenly, asked us to book one more ticket and they will work on the complaint. Every time i have called them for followup, their customer care making me to wait 20+ minutes and not responding. Called so many times but no response. Cancelled ticket PNR: GW7S8D Because of their mistake i have lost Rs 24000 for my ticket. Please help me.
GoIbibo Reviews & Complaints
I have just received an email intimation against my booking id AMDSITH3W, that our Jaipur – Muscat flight on 13 October 2019, 10 AM, has been rescheduled on 14 October 2019. I cannot accept this change as I have to be at Muscat on 13 October morning; I stay at Muscat and not at Jaipur; my hotel booking is till 13 October 2019. So, please arrange a flight for me to fly back from Jaipur on 13 October morning to Muscat. I failed to contact your given Customer care number as it is asking for an Indian mo bile phone number to log in. Your system is not accepting international number. Thanking you, Regards, Tapas Chakraborty.