I dropped my engagement ring off at Goldmine to have one of the small side diamonds replaced on the band. Over the next six days, I was told twice that I could come pick my ring up and that it was finished, but when I arrived, I was told I couldn’t have the ring yet because they were still working out the payment plan with my insurance company. I was very concerned about why the ring was taking so long to repair and why I was being given the runaround. (The insurance company later told me that they had never spoken with Gold Mine during that time). When I finally picked it up, the bottom of the ring looked completely damaged. The diamonds looked darker and I could see yellow gold in my white gold band. I wanted to look at it closer before speaking to the owner and I was skeptical about leaving it there again, so I took it home. | I took it to another jeweler the next day for a second opinion. He let me look at the ring in the microscope after he did. Gold Mine had replaced two of my diamonds with smaller stones, and filled the empty space with yellow and white gold (filler). This jeweler said he didn’t think the ring could be repaired, and even if it was, it probably wouldn’t ever look the way it did. | I took it back to Gold Mine a few days later and asked them why and how they had damaged my ring. The owner, Lewis Meyers, said the small diamonds on my ring were “hard to replace” and that yes, they had just used filler. He acted very nonchalant about my damaged ring and said that the only way they might be able to repair it was with a laser. He said my best option was to get a completely new ring – Yes, he told me that my ring was damaged beyond repair after HE was the one who damaged it. I just want to reiterate that he replaced my DIAMONDS with white and yellow gold filler. | He offered to work on it again and take it to someone he knew who might be able to make a more precise repair. I didn’t feel comfortable handing over my ring again, so I decided to shop around and see what else could be done. I took it back to Zales, where I purchased it, and they said they had never seen a ring so badly damaged or poorly repaired by a jeweler. The manager’s exact words were that it looked like a kindergartner had repaired it. | I do have an insurance policy on the ring, but Mr. Meyers told my insurance company that the ring was damaged and pronged incorrectly when I brought it to him, therefore my insurance company wouldn’t pay for a replacement or repair of the damage he had done. Lewis had no notes or documentation of anything being wrong with the ring before I dropped it off, and if it WAS indeed damaged, I should have been informed before he attempted to make ANY kind of repair. Inspections and documents from Zales confirmed that the ring was in perfect condition before it was taken to Gold Mine. | Thankfully, Zales was willing to replace my ring even after I had voided their warranty by taking it to Gold Mine. I’m filing this complaint because I know this isn’t the first time Gold Mine has scammed someone, and I want other customers to be made aware. I have also been in contact with the Better Business Bureau regarding this complaint.
Today, I had booked a domain for 2 years through bigrock in website. I applied a coupon so the amount deducted 50% and showing the exact
Life is challenging even in the best circumstances, so when life presents with an unexpected event this can cause physical & mental
I ordered a 2-Post Automotive Lift from B. Frechette at America’s Pride (aka America’s Lied!) on 4/30/08 during thier free
Dr Lopez is in the house!!!As the founder of the Brain Enhancement Institute, it is my life’s purpose to provide the highest quality
We bought a truck from Kellie Auto Sales in Columbus.A short time after the rruck broke down while driving it.It was towed to a ford
Perhaps the most difficult and courageous decision one must make in life is to ask for help during troubling times. I practice holistic
See here what other consumers have to say about Cars Protection Plus inc.. See all the Ripoff Scamss about cars protection plus inc here
The owners of this store are Proud racists! Other negative experiences expressed online do not tell half of the story. First hand, I have
This complaint and/or review was posted on HolySmoke.org on 18:07 pm, February 03, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/gold-mine-jewelry/.
The reviews & complaints posted about Gold Mine Jewelry was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Gold Mine Jewelry as per Section 230 of the Communications Decency Act.