Golling Alfa Romeo FIAT of Birmingham

They offered poor auto services and sub-standard OEM parts

Reviews: 1

1 RATING
(1)

Total views: 185

Published: 23 December 2019

Posted by: Anonymously

I don’t recommend this place. I took my 2019 Alfa Romeo Stelvio Ti for servicing, and I couldn’t have imagined being offered with such poor services. I regret having meet Golling Alfa Romeo FIAT of Birmingham.
I do not like writing reviews, but what I experienced at Golling Alfa Romeo FIAT of Birmingham is worth sharing. I recently moved to Birmingham and was adapting to the new environment. I had to drive to work every morning, but this was not a concern as I had a number of vehicles in my garage. I, however, liked driving my 2019 Alfa Romeo Stelvio Ti as it was comfortable and easy to drive. With time, the car started developing engine complications, and I needed to visit an auto service center. I was not sure whether local auto service centers could fix my 2019 Alfa Romeo Stelvio Ti and so I decided to look for an auto service shop that specializes in Alfa Romeo cars. This is when I meet Golling Alfa Romeo FIAT of Birmingham online. This particular company offered new and pre-owned cars on sale, auto parts, and service to the residents of Birmingham. I contacted the center to book an appointment.
Since I was not familiar with the city, I left work early to allow me enough time to find the Golling Alfa Romeo FIAT of Birmingham and familiarize myself with the place before booking an appointment. The dealer was hard to find since they are located on the outskirts of the city. Moreover, the physical address was secluded. I finally found my way to Golling Alfa Romeo FIAT of Birmingham, and things were not as I expected them to be. Everything else was okay, but the auto service center was crowded, and from the look of things, my appointment would not be of any help.
There was a long queue, and I had to wait. The people at the auto service center were not helpful in any way, and they kept repairing cars one after another. They did it fast that I started doubting they would have my problem fixed. After a few long hours of waiting, my car was next. I explained everything to the mechanic, and they said they knew what was wrong and would have it repaired within a few minutes. As the car was being repaired, they suggested that I should go to their exhibition hall and see the amazing car collection they had in the sale.
I went to the showroom, and there was no one to take me through. I guessed they assumed I was not a potential buyer since I had a new Alfa Romeo. This was odd, but their collection was amazing. After a few minutes, I was informed that my car was ready. A few auto parts had been replaced. I paid using cash since they did not accept credit cards. I left the auto center, disappointed. The car started developing issues after a few weeks as they had used sub-standard auto parts. Take your car for serving Golling Alfa Romeo FIAT of Birmingham at your own risk!

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