5 months have past and GoPro has not yet finalized my warranty for my Hero 7 Black ($400 camera) Everytime I call they tell me to wait, and they will contact me soon. They’ve shown complete neglegence and disreguard for my case and don’t seem to care one bit about my service. I am subscribed to GoPro Plus AND my camera is still under warranty yet they basically have [censored]ed me over and seem to have abandoned my case. They’ve never contacted me once on their own. Several times I’ve called and been given no information. I feel so disrespected and spit on by this company…
This complaint and/or review was posted on HolySmoke.org on 02:02 am, December 06, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/gopro/.
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