I opened this binary options trading account a little over a year ago and played with it every now and then figuring the money in there was a back up for when I really needed it. Back in January i started trying to cash out and have tried in February and March too. First they were going to try and keep like $150 for not using it for a few months. Their next excuse was that I have to do 20 transactions the month you withdraw. Fine, I had $278 and did my 20 transactions and ended up with 279. I have been trying to cash out every day for the last 2 weeks and they tell me it is being processed, will be processed in 36 hours, will be processed when bankers arrive, etc. They advertise 24 hour withdrawal when you push to withdraw, what a joke. I am getting so frustrated. I have written countless emails to their contact us email and just keep getting strung along. Since they are based in London I filed a complaint with Econsumer.gov but have yet to hear anything back yet. Unless you want a lot of frustration DO NOT OPEN AN ACCOUNT WITH THESE PEOPLE. Another thing they fail to tell you is they only process withdrawal Tuesday-Friday so i don’t even see how they can claim fast, 24 hour withdrawal. .
This complaint and/or review was posted on HolySmoke.org on 12:54 pm, June 20, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/goptions-review/.
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