Ordered a reman transmission back in mid March. Paid $649 plus $100 freight and $300 to a transmission shop for professional installation and fluid. The transmission was bad, pump would not function properly, would not pull vehicle. The shop was granted permission by Jeff at Got All Auto Parts to pull the pan and inspect the filter. His findings was the transmission had not been rebuilt, no critical parts were new, still had the original twenty year old wiring harness , all the old switches and solenoids. Contacted, A Transmission / Got All Auto, both companies are the same company, for information on how to return. The promised shipment the next day of replacement transmission. It took over a month for them to ship replacement. I called them many times and every time the told me it was shipping tomorrow, they lied. The replacement transmission did work fine but I had to put out another $300 for the transmission shop to remove and install the second one. I was also billed $127.00 for freight of the second transmission but Tammy assured me they would pay the bill but did not. Fed X turned it over to collection and was threatening to take me to court for the unpaid bill, probably taking 100 points off my credit score. Have been calling Jeff and Tammy since April trying to get a reimbursement for the second installation and now 8/12/2014 they are claiming it must have been the installer that caused the problem and refuse to refund anything (oldest scam in the books for auto parts). Bottom line, Transmission was a junk yard DOA, I paid freight after threatening letters from Fed X, and I paid for installation of the transmission twice. Never seen a more dishonest company in my life and I’m 65 years old. (email address removed by HolySmoke.org admin)
This complaint and/or review was posted on HolySmoke.org on 07:23 am, June 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/got-all-auto-parts-review-11/.
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