Irresponsible salespeople. I’m never going there.

Reviews: 1


Total views: 250

Published: 12 September 2019

Posted by: Anonymously

I recently got to know about Go wheel mart through their website and went there for a visit. They made buying a car a very hard job to do and spoiled my mood to the core. I was highly disappointed with the staff and they made my visit a very bad experience with their bad service. The representative for Wheel Mart is a sly fox and she makes it a point to fool you with her deceitful lies. The just convince you to buy their most expensive cars and don’t recommend a vehicle according to your budget. I have never met a salesperson who is so upfront and forceful with a customer. They just cared about selling an expensive car without considering the client\’s preferences and concerns. I am overall very displeased with the purchase. They sold me a car way expensive than its original price. The whole sales team was overall a mess. The buying process was very problematic and inconvenient. They have a very complicated set of documents that take hours to fill up. The staff is very slow and they take hours to complete the process of purchasing and they are always short on staff and it is a task to get hold of an employee to attend you. After driving my car for two days I realized that it was not the exact car I was shown. This one was defective and was not in perfect condition. They don’t even offer a manufacturer\’s warranty so getting it fixed was another big problem. My car has been showing signs of airbag defects which in itself is a very dangerous problem because it makes vehicles less safe. The seat belts are also faulty as they looked used and old. I tried calling them several times but they never picked up any of my calls. Then I went there myself to personally meet the dealer and he persistently argued that nothing is wrong with their vehicle and the purchase was a fair deal and since I have bought the car on a non-refundable fund they won’t even compensate me for the damage. He was very rude to me and talked down with me many times. I had no choice but to come back without any successful negotiation. This dealership is very unprofessional and shady. These guys deceived me by first showing me a high-quality car but when it came to delivery, they got me stuck with a defective model. It’s either that or these guys just keep the lowest-quality cars possible. When I had tried to discuss this issue with their staff, they just ignored my questions. These people are only interested in their commissions, not the client’s interest.

They are taking advantage of innocent people and fooling them to get the most money out of them. I had to pay so much extra for the repairs although I bought a brand new car and that also at a high price. Go wheel Mart should shut down for their fake and fraudulent services.

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