Buyer Beware! I wished I had read the article first before purchasing from Michael Kors Outlet. See the e-mails below offering me a refund for a unavailable product never delivered. Cannot believe I fell victim to this. Thought I would never see the day where a vendor negotiates how much them will give you back for not delivering your product. email 1: “you placed an order on our website, we have received your payment , also the order is now processing, and you will get the tracking information from us. If you have any problem you can contact us, we will response for you ASAP. Please pay attention your account in our website or your email. Thanks. Have a nice day! Best Wishes, Yours sincerely, Angela email 2: “Thank you for your order, but I am sorry to tell u that the products you ordered are sold out, and the factory won’t produce these styles from now on. How about these items Sorry for the inconvenience. Please give us a reply if possible. We will ship them ASAP after we check them in stock. Have a nice day! Best Wishes, Yours sincerely, Angela” email 3: “Dear customer: Thank you for your email. Maybe you can not because we have no connection with them and we just sell on-line. Sorry for that. So will you accept the white wallet from us? Pls give us a final decision so that we can ship the wallet to you now. Have a nice day! Best wishes! If you have any questions and you can contact us. And we will be happy to server you. Yours sincerely Angela” email 4: “Thank you for your email. So you just want to cancel the order now? Have a nice day! Best wishes! If you have any questions and you can contact us. And we will be happy to server you. Yours sincerely Angela” email 5: “Dear customer Thank you for your email. I think that you will be regretful if you cancel the order. All our items are real and they are of high quality and have the best price. You can choose other types on our website. They are also very beautiful. And sometimes something need to be changed . Maybe we will have an unexpected surprise. Right? If you insist on cancelling the order and you will get 80% refund. Please understand that it’s not our company charging the fees. You made the payment through third party payment server, which protects your personal financial security. They charged the processing fee. I hope that you can understand that. Thank you for your cooperation. Best regards! Yours sincerely Angela” email 6: “Dear customer: Thank you for your email. We just talk with our boss and we can refund you 90%. OK? Have a nice day! Best wishes! If you have any questions and you can contact us. And we will be happy to server you. Yours sincerely Angela” email 7: “Thank you for your email , But As you know, we process the refund to you , it must cost 10% processing fee, Let us take one step each other, 95% refund is really really the best we can do for you, Pls accept ,OK ? Any further questions, please do not hesitate to contact us. we will do our best to help you . Best Regards Angela” I cannot help but entertain this. I figured I just keep trying to see if I could get them to 100%, knowing I will never see the refund. Oye Vey.
This complaint and/or review was posted on HolySmoke.org on 04:49 am, June 13, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/greer-burns-crain-ltd-review/.
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