Grossinger City Toyota is a LIER and SCAMMER. We’re in the market for 2015 Toyota Siena XLE and we got quotes from different Toyota dealers after usingTruecar.com. The quote of Grossinger City Toyota was beaten by two other Toyota dealers. When we were about head out to purchase our car with the lowest price dealership, I got a call from Richard Smith who is from Grossinger City Toyota. He said his manager will offer $5,000 off from the original out-of-door quote fromtruecar.com, $36,499 for 2015 Siena. so the out-of-door final price was $31,499. I was shocked with the offer and I asked him to confirm this in writing. He did email me the information listed below. So we decided to purchase the car with awesome price. They set me up an appointment with Olivia. After 55 minutes drive with traffic, I finally reached the dealership. The receptionists welcomed me and had a sale representative to help me. I told the sale guy quoted price and he didn’t say anything about the quoted price but he asked my personal information for credit report. I provided all my personal information including SS and DOB. While the credit report was being processed, he took me to see the Siena on 3rd floor. He said we have lot of Siena in stock and I could pick any color I want. However, I realized that there were only 3-4 Siena on 3rd floor. He asked me to wait in the waiting room and after 20 minutes he stopped by and said the price quote that I got was wrong. Their GM said the out-of-door price for 2015 Siena XLE is for $36,499, not $31,499. The $36,499 is the price after $5,000 off. I almost said wt* but I didn’t say. I just said thank you and left. I asked them, “can I speak to Richard Smith?”. He replied, “Richard Smith works offshore and he’s our online sale representative.”. I told them, “I’m not going to get the price with that price because you guys scammed and lied me to get in their door.”. I was extremely upset about that because they wasted me almost 3 hours and played game with them. I forgot to mention that “I called Richard Smith an hour later after I left the dealership”. I told him that your GM said, “you work offshore” but Richard said, I work in the office.” . OMG.. They don’t not treat their customers honestly and with respect and they don’t keep their promises. Buyers! Beware of their trap. On Saturday, October 18, 2014 1:34 PM, Richard (email address removed by HolySmoke.org admin)… wrote: Ben, The Out-the-Door price i was given for the 2015 Sienna is $36499. Our manager informed me that they are taking $5000 off the price for one day only, which is today, 10/18/14. Please call me so I can set up a VIP showroom visit to best accomodate you. Richard Smith Customer Relations Representative Grossinger City Autoplex 1530 N. Dayton St / 1561 N Fremont St, Chicago IL, 60642 312-582-1395 On Saturday, October 18, 2014 1:04 PM, Richard (email address removed by HolySmoke.org admin)… wrote: Power Steering Power Windows Power Driver Seat Driver Air Bag Passenger Air Bag ABS Cd Player Privacy Glass Rear Spoiler Traction Control Power Door Locks Cruise Control Climate Control Trip Computer Keyless Entry Front Wheel Drive AM/FM Stereo 4-Wheel Disc Brakes Intermittent Wipers Power Passenger Seat Remote Trunk Release Fog Lamps Leather Seats Satellite Radio Stability Control Daytime Running Lights Woodgrain Interior Trim Auto-dimming Rearview Mirror Universal Garage Door Opener Tire Pressure Monitor Mp3 Player Bucket Seats Temporary Spare Tire Steering Wheel Audio Controls Back-up Camera Power Mirror(s) Aluminum Wheels Power Liftgate Security System Rear Bench Seat Rear Defrost Child Safety Locks Leather Steering Wheel Engine Immobilizer Heated Mirrors Front Side Air Bag Driver Illuminated Vanity Mirror Passenger Vanity Mirror Driver Vanity Mirror Variable Speed Intermittent Wipers Sun/moon Roof Adjustable Steering Wheel Pass-through Rear Seat Passenger Illuminated Visor Mirror Tires – Front All-season Tires – Rear All-season Fourth Passenger Door Third Passenger Door Rear A/c Rear Head Air Bag 3rd Row Seat Brake Assist Heated Front Seat(s) Power Fourth Passenger Door Power Third Passenger Door Auxiliary Audio Input Automatic Headlights Hd Radio Carpet Floor Mats & Door Sill Protectors Bluetooth Connection Blind Spot Monitor Multi-zone A/c Driver Adjustable Lumbar Front Head Air Bag Passenger Air Bag Sensor Sun/moonroof Xle Navigation Package -inc: Rear Corner/back Clearance & Back Sonar Radio: Am/fm/cd Audio W/navigation System 6 Speakers These are the options for the 2015 Sienna you have inquired about. The out-the-door price is $36499. Please let me know if I can do anything else to further assist in your request! Thank You, Richard Smith Customer Relations Representative Grossinger City Autoplex 1530 N. Dayton St / 1561 N Fremont St, Chicago IL, 60642 312-582-1395 Thank You, Richard Smith Customer Relations Representative Grossinger City Autoplex 1530 N. Dayton St / 1561 N Fremont St, Chicago IL, 60642 312-582-1395 .
This complaint and/or review was posted on HolySmoke.org on 22:36 pm, February 03, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/grossinger-city-toyota-review/.
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