Well it was 7/5/14 and after a woderful morning we go to grotto’s pizza for lunch. My mother goes to use the women’s restroom and she goes to wipe and there is no toilet paper in the stalls. My mother had to drip herself dry and her underwear was a little soiled because of it. When she advised one of the employees she told her co-worker and it was like a big joke. When we advised the manager it took him awhile to get to us at which time he said that there was paper in the stall. When we advised they did it after the fact and joked about it he believed them. He was very rude and unprofessional. It makes me wonder if they are like this about thier public restroom I can only imagine the conditions of the kitchen where the public can not see. They have lost a customer because they opened too many resturantes and are now giving poor service . Avoid this place at all costs.
This complaint and/or review was posted on HolySmoke.org on 01:14 am, September 11, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/grotto-com-review/.
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