Back in January my boyfriend and I made the unfortunate mistake of booking not one, but two tours through Half-Price Tours in Miami. Our problems started the night before our tour bus for Key West was set to depart. I will preface this by pointing out that in reading the fine print, I do understand that we made a mistake in not calling to confirm 24 hours in advance, but that does not excuse the vulgar, chaotic treatment we received from Half-Price Tours staff. The night before our tour bus was set to leave, around 8 pm we called Half-Price Tours to confirm our pick-up location the for following morning. My boyfriend asked where their main location was and confirmed with the staff member that it was the Holiday inn located in Biscayne Bay. He then proceeded to ask if this was the location we were to be picked up in the morning, and the woman assured him that the bus would be at the Holiday Inn in Biscayne Bay at 7:00am. She asked for no further details about us or our trip, and in our naivety we assumed this was our “confirmation. .
This complaint and/or review was posted on HolySmoke.org on 10:22 am, June 17, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/half-price-tours-maimi-review/.
The reviews & complaints posted about Half-Price Tours Maimi was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Half-Price Tours Maimi as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.