Handy Hero was hired to come and diagnose a problem with a sound system in our business. They sent a proposal for $100 for the assessment/diagnosis. When the subcontracted technicians arrived, they were about 10 minutes into their diagnosis before they realized they could not diagnose the problem with the sound system without a working receiver. The representative of the business went and purchased a new receiver from Radio Shack (5 minutes away). The technician also requested some speaker wire in case if was needed. When the business representative returned 10 minutes later, the new receiver was plugged in and sound system started working. The speaker wire was returned to Radio Shack. The technicians went to prepare the paperwork in their van (were in the van eating for nearly an hour) and retuned with a work order and invoice for $500. The business was told by Handy Hero that prior to any additional work was done outside of the original $100 proposal a new proposal would be sent to be signed-off on. This never happened. The subcontracted technicians stated that this always happens with Handy Hero and they left with nothing signed. Handy Hero then proceeded to make unprofessional phone calls, unethical remarks, and vindictive statements to the business and its staff. He is a scammer. This can be seen by the several online review about his company. He sends subcontractors to do work and then charges far more than the origional proposed price. Generally these price increases are due to “unforseen costs of labor” or “unforseen cost of materials” or – a favor “unforseen costs of fuel”. However, in this case, the technicians were on site for around two hours with half of that time in the van. No more work was done outside of assessing the sound system and plugging in the reciver. No additional or modified proposal was sent and signed-off on. Classsic unprosessional rush job that he though someone would just pay. .
This complaint and/or review was posted on HolySmoke.org on 07:46 am, November 01, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/handy-hero-inc-review/.
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