Hard Rock Hotel and Casino Las Vegas

The most heartless staff there is

Reviews: 1


Total views: 461

Published: 15 September 2019

Posted by: Anonymously

Let me begin by saying that I cannot accept the experience I had at the Hard Rock Hotel and Casino Lasvegas. Felt as if I was shooting for a movie. The staff here is careless, irresponsible and demeaning. It would be better for you to stay at a motel rather than this place. I haven’t experienced anything like this anywhere else. And I can assure you, I travel frequently.
I was resting in my room which was in the Casino Tower. I get awoken by either a feathered creature/bat couldn\’t instruct you to be completely forthright, assaulting me, in my lodging. Normally, I went ballistic and came up short on there. When hanging out of the room with the entryway broken since I didn\’t snatch my key in this problem. I see a lodging staff member requesting her to please help or get somebody. She snickers at me and says open your entryway. I said I was simply assaulted by this thing I am not opening anything would you be able to please deal with this or get somebody. She ignores me completely and leaves. As this thing keeps on flying around my room I keep running back in and grabbed the telephone to contact the front work area. Got ahold of the security but they kept me waiting for up to 20-30 minutes. During this hold-up period, I called the front work area to address an administrator about my experience and pain. The chief I addressed did not even apologize; instead, the guy said that he will call security if I try anything. I wasn’t gonna punch the dumbass and he was so weird. I react with did you not hear I was simply assaulted in my room continuously by this thing. He said, “I could switch your room if that is the thing that you want?” What about some human goodness, apologize and comprehend what I just experienced in your stupid hotel. My greatest issue here was the absence of concern and comprehension of what just occurred. Finally after a long and tiring wait when security at last arrived they were chuckling and kidding about it. They really need a total redesign of client administration and staff benevolence. Fucking absurd! The bathrooms in this hotel are very stinky. Surprisingly, they shut down the bathroom at the Joint after a concert each time, and have every one of the patrons attempting to use the casino floor restrooms. I get its one motivation is to get a space for the evening. Unfortunately, the holdup was excessively long. Gambling club appears poppin\’ on a Friday night most likely because of the vicinity to the strip and name acknowledgement. Frankly speaking, the people around were so drunk and misbehaving but the staff and management do not pay attention. Lastly, I tried their shuttle service to the shopping mall on their strip. That was another worst deal for the bucks. This place is all hyped with nothing great to offer.

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