After a trial subscription to Headspace, I not to continue with the app. I cancelled my subscription through iTunes, as suggested, and indeed, the subscription was removed. The monthly charges to my American Express, however, were not. It’s been a year now, and I keep getting charged a monthly $12.99 – having now payed upwards of $150 for an app I do not want nor use. The company’s number does not connect you to a live person, and a letter to their snail mail address has gone unanswered. I have tried disputing the charge through my credit card company. And while the particular charge disputed gets removed, a new one appears the following month. Definitely not relaxing, and definitely uncool for a wellness app. As a psychologist, I’ve stopped recommending the app to my patients. It’s not worth the aggravation!
This complaint and/or review was posted on HolySmoke.org on 04:24 am, September 22, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/headspace/.
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