Helipal sent me a defective drone and I asked for a new one. They argued with me. So, I sent them the following video of their horrible drone and how it would only go in reverse or just spiral out of control. youtu.be/eMdW9oM2SqA – I went to a local HobbyTown USA and flew several drones there with no problem, so I know it was not me. Other than that, the support legs did not attach properly and the wiring was wrapped so tight that it broke the wires inside the insulation. – Then, they told me they would send a new drone. Nothing happened. – If this was a toy, I probably would not care, but we are filming a TV show for a network and these f****** just about cost me the job. They have totally ruined my hopes for the great shots we were going to get. This is a travesty. They have hurt my business. I would NEVER buy a product from them. Horrible customer support. .
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Brooke Franzman
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We bought a waterproof drone from gear fun for $109 and they send a 10 dollar one not working and not waterproof what i found the company
Ernie Reilly
Dr. Reilly is a Licensed Therapist, Child Therapist, Play Therapist, Adolescent Counselor, Adult Counselor, Family Therapist, Co-parent
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This complaint and/or review was posted on HolySmoke.org on 14:30 pm, October 28, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/helipal-com-review/.
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Helipal.com Reviews & Complaints
Do not order from www.helipal.com, they are terrible. I have purchased a drone from them for over $700 and it was important for my work, that’s the reason I spent so much money on that. The one I received was not what I ordered, it was a cheaper model and did not have many important features. I contacted HeliPal and they simply did not care. They told me to keep the drone and said that I’ll get a partial refund, but I was not happy with that decision. For me that cheap drone was absolutely useless and I didn’t want to keep it. I asked for a full refund or exchange but they said that they already made their final decision. These people are the worst and they should be out of business. That is not service that is a total joke!!