This company unfairly charges you a “service fee” for each day of your rental car period if you incur any toll charges on any day during your rental period. In my case, I rented a car for two days, passed a toll plaza once, and was charged that toll plus two days worth of service fee. Although it isn’t much, in principle, it’s wrong and should not happen. Now that it has happened to me I’ve gone online and found other cases of people being charged like this, but worse. It needs to stop somewhere. If you say to just not use toll roads, there are places where you have no choice and can’t avoid them. Not to mention, many places don’t warn you adequately or give you a chance to turn around once you’re on the toll road. You have no choice but to go through it and pay the toll. If it’s cash and you have no cash, too bad; you run it and pay a ridiculous fine. I read someone rebut that the victim should have read the fine print before signing or agreeing to rent. You’re an idiot because you can’t rent the car without signing it. So should the person not rent a car because they think the toll is unfair? Be realistic. It’s unreasonable. I thought the rental car company was solely responsible, but after corresponding with the customer service email, someone left a signature that had the Highway Toll Administration’s info in it. If you represent the HTA and can prove your company is not responsible, please, I’d love to know. The charges go directly onto your credit card, automatically. You can’t dispute them because the fine print is in the rental agreement you signed. Corresponding with the customer service rep, explaining my case, I got nowhere. The guy just kept explaining how the charges work and that they’re in the rental agreement. I repeatedly told him I understood how it works, and that in principle it’s wrong. So far he doesn’t seem to get it, or is just going in circles to get away from the point that it’s wrong. I requested a refund for the day I did not use the toll road. Will update here with the response.
Previous Review Next Post Coming Soon...
Wow where do i start! First off i called the dealership to take my car in to be serviced since my vehicle was overheating, but still
Previous Review Next Review
Arco Station in Fullerton, CA. Charged my debt card 93.93- I cannot locate original receipt, but would never spend this amt. at an ARCO.
The company BULLY DOG was sent several letters complaining that “Off-Road Adventures” retained an Unsatisfactory Performance
On August 25th, I spoke with Jesse Dillon, at Database USA. He was supposed to send me mailing labels for various Businesses, that I was
THE DELAERSHIP CHECK BOUNCED WHEN PAYING OFF MY TRADE AFTER CONTACTING THEM SEVERAL TIMES TO PAY IT OFF! Whoever said they would recommend
9/15/2018 Move-out Credit ( $15.00 ) $3,488.89 9/15/2018 Final, Pest Control, 09/01/15 – 09/15/15, NWP, Acct # 889509005 $0.48 $3.
This complaint and/or review was posted on HolySmoke.org on 17:06 pm, July 14, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/highway-toll-administration-llc-review/.
The reviews & complaints posted about Highway Toll Administration, LLC was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Highway Toll Administration, LLC as per Section 230 of the Communications Decency Act.