Hilton Worldwide

Hilton Worldwide Reviews & Complaints

Reviews: 21


Total views: 4149

Published: 24 January 2018

Posted by: J.R. Fernandez

4 hour drive to Hampton Inn & Suites Schertz 17702 IH 35 N, Schertz, TX 78154 [protected] maps.app.goo.gl/c2v1FQv9uzheHp999. We arrive at 1230 am just past midnight. We are checked in and proceed to 4th floor. When we enter elevator, it is extremely hot inside. 4th floor corridor is as well extremely hot, enter room and it is cooler but still very hot. Put AC on high at coldest setting. Bathe my 2 boys then go to sleep. My son wakes me up at 5 drenched in sweat complaining about the temperature. It is extremely hot. I get dressed speak to front desk. They “upgrade me” to an adjacent room, same floor, same problem. I am leaving the hotel and not staying the 2 nights I paid for. These have been a miserable 4 hours and 300 down the drain.

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