Hobby Lobby Stores

Hobby Lobby Stores Reviews & Complaints

Reviews: 52


Total views: 4189

Published: 27 March 2019

Posted by: June June

10575 E. Washington Street Indianapolis In. [protected] Extremely rude customer service manager I set my return items on the counter while I looked for my receipt I explained I had a receipt for all items except one. She flipped out. I go to that store a lot I never had any problems. She said i have worked here for six years you expect me to take the stuff out of the bag I not going to. That your responsibility, They don’t pay me to do that, that’s rude of you and since you want to be rude I give what I get. This was so odd, How did she perceive that as being rude I have no clue. So I proceeded to take items out of the bag, then she got confused as to what item did not have a receipt so she then stared making a screen. The line got long I told her just put the stuff backinwill leave. She said I give what I get they pay be enough to take this. She said I will get a manager to help you. In horrible loud tone she called the manager. I told her did not understand how she could have a badge on that says customer service manager, conduct unbecoming for any manager title. as rude a she was. Then she walked off. If she has been working there 6 years should be fired today. The manager then tried to help by checking me out and then the cash register would not work. It was a big mess. She belittled me. And there should be a write up in her file. June Williams [protected]

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