Hockerty / AFT

Hockerty / AFT Reviews & Complaints

Reviews: 7

1.43 RATING
(1.43)

Total views: 4121

Published: 15 February 2020

Posted by: RalfM

“Hockerty.com” – previously “tailor4less.com” – produces tailored fashion. Do NOT go there. ABSOLUTELY NOT. YOU WILL LOSE OUT. Great website, bad product. Not honest, no real address to grab them. There is a reason they changed names. Too many bad reviews. Customers even called them crooks. My story (was a dumb decision): Put in my measurements from a tailor that made a perfectly fitted suit for me. Ordered 4 suits. Delays. Finally they came. Jacket ended almost above the belt. Pants too short, too tight. Complained via mail (the only way to communicate!) and sent photos. Only after sort of screaming at them in my mails were they willing to redo everything. Send all of it back. Weeks went by. Suits arrived. Jackets and pants too short, too tight. Back again. For 2 suits the fabric was out and was not reordered. Made me chose something different. Even tried getting more money for a more expensive fabric. No way. Ca. 6 weeks went by. Again my suits arrived. Surprise, the jackets fit. The pants a disaster for the 3rd time. They kept using wrong measurements! Wrote mails, sent photos. They ignore my mails. No reaction no further compensation or retailoring. They took my money for 4 suits, took all in all 6 months, leaving me with 4 jackets but I paid for 4 suits. What would you call such a company? CONTINUED after the latest communication: As you know from my previous comment on Hockerty (previously tailor4less) could tailor several suits correctly. After another barrage of mails (they do not supply any other contact) they fell silent. After another ca. 8 weeks they agreed to redo two pants and give me 20% off the next purchase of course requesting to delete my story from the internet. Sorry, cannot do! In any case they fell silent again, do not respond all of it could be funny if it was not such outrageous insult and cheating me out of my money. – Since changing their name they increased their prices by about 100-200 Euro (that is about 50-100% more). Order something from them and you stand to lose even more money but then again you may get 20% off :- )I do hope you will not go there and fall down. That way they will not earn as much as they could if they were honest tailors delivering good quality. They are not! As human beings, as business people, as tailors just extremely poor quality.

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