“Hockerty.com” – previously “tailor4less.com” – produces tailored fashion. Do NOT go there. ABSOLUTELY NOT. YOU WILL LOSE OUT. Great website, bad product. Not honest, no real address to grab them. There is a reason they changed names. Too many bad reviews. Customers even called them crooks. My story (was a dumb decision): Put in my measurements from a tailor that made a perfectly fitted suit for me. Ordered 4 suits. Delays. Finally they came. Jacket ended almost above the belt. Pants too short, too tight. Complained via mail (the only way to communicate!) and sent photos. Only after sort of screaming at them in my mails were they willing to redo everything. Send all of it back. Weeks went by. Suits arrived. Jackets and pants too short, too tight. Back again. For 2 suits the fabric was out and was not reordered. Made me chose something different. Even tried getting more money for a more expensive fabric. No way. Ca. 6 weeks went by. Again my suits arrived. Surprise, the jackets fit. The pants a disaster for the 3rd time. They kept using wrong measurements! Wrote mails, sent photos. They ignore my mails. No reaction no further compensation or retailoring. They took my money for 4 suits, took all in all 6 months, leaving me with 4 jackets but I paid for 4 suits. What would you call such a company? CONTINUED after the latest communication: As you know from my previous comment on Hockerty (previously tailor4less) could tailor several suits correctly. After another barrage of mails (they do not supply any other contact) they fell silent. After another ca. 8 weeks they agreed to redo two pants and give me 20% off the next purchase of course requesting to delete my story from the internet. Sorry, cannot do! In any case they fell silent again, do not respond all of it could be funny if it was not such outrageous insult and cheating me out of my money. – Since changing their name they increased their prices by about 100-200 Euro (that is about 50-100% more). Order something from them and you stand to lose even more money but then again you may get 20% off :- )I do hope you will not go there and fall down. That way they will not earn as much as they could if they were honest tailors delivering good quality. They are not! As human beings, as business people, as tailors just extremely poor quality.
Customers reviews and complaints
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Hockerty / AFT Reviews & Complaints
600 wasted on two suits for no reason other than their messup I specifically requested two suits with a wide peak lapel off of the company website using their drop-down menu options. It was a straightforward order. I receive the suits and the lapels were all wrong, skinny and so ugly. Not to mention the sizes were way off on both particular suits but I am not complaining about that only about the LAPELS which cannot be changed This company only offered to give me 20% off on a new suit as if I will ever order from them again. [protected]@yahoo.com
Hockerty / AFT Reviews & Complaints
After my suit was made wrong, I had to pay to return it. The sizing system used by Hockerty resulted in a suit that was way too small for me. Then the company discontinued the fabric I had selected and insisted I order a different suit. Hockerty refuses to issue a refund for any reason, even their own uncorrectable errors. This is outrageous. I do not recommend shopping on Hockerty.com
Hockerty / AFT Reviews & Complaints
DO NOT BUY FROM HERE Terrible quality suits, they do not fit, are not tailor made and charge you for returns to fix there problems. I have now been asked to pay for alterations which is only credit due to the fact i had to return my first suit. They made the mistake and now i am paying to resolve there issues. 2 suits now and neither fit according to my measurements but its consistently costing me money !
Hockerty / AFT Reviews & Complaints
Hello. I’d like to tell about my negative experience with Tailor4less and maybe that will help other customers. I bought a suit from Tailor4less and it arrived pretty fast, to be honest I never expected such a fast delivery. But unfortunately that was the only nice thing. When I opened the package and saw my suit I was not happy, because size was obviously incorrect. Suit was super large and when I tried it on it looked like a tent! I contacted Tailor4less and they said that they can offer me only a price off on my next order. Not impressed. I had to waste extra money and take the suit to a local tailor to correct its size. I won’t be buying there again.
Hockerty / AFT Reviews & Complaints
Horrible! Avoid at all costs!! We have ordered a suit and a shirt for my fiancee for our wedding in July. What a disappointment it was when the package has arrived and none of the measurements was executed correctly by that I mean we did not make the mistake, our measurements were correct ones but Hockerty seemed to be unable to read from the profile and made a horrible mistake from 2 to 15 cm in each of them! On the top of that the shirt came in regular fit when we have ordered a slim fit with a stomach of 100 cm instead of requested 84 cm (!!). Moreover, I have not seen the sloppier job with the shoulder pads – they were poking out seemed to be squeezed into shoulders creating clown like puffy sleeves. After many long discussions with the customer service that seemed to be using standalone phrases instead of actually reading what the customer is writing, we managed to get them to re-do the suit and the shirt. I have specifically indicated every measure and the mistake that they have made in an email and for my asking to confirm that measures will be correct I have received an answer “Oh but we can see from the picture how we need to fix”. Well that eye measuring technique did not work, although they did manage to somehow correct the pants, the jacket and the shirt were as awful as they can be. None of the measures again was taken correctly!! Moreover, they corrected from 100 cm to 80 cm instead of the correct and multiple times emphasised stomach measurement. On the top of that we had to pay 30 euros for the return shipping for the mistake that THEY HAVE MADE. We are outraged and disappointed. Now we are left 300 euros lighter and without a suit for a wedding. Horrible, horrendous and disgraceful enterprise. I wonder if all of those “good” reviews are authentic or simply paid. If I knew, I would rather pay 800 euro to someone who actually knows how to sew.
Hockerty / AFT Reviews & Complaints
I have ordered a suit from Tailor4less and these people gave me a hard time. When I ordered I gave them my exact measurements, but when my suit finally arrived it was horrendous! Shoulders were longer, sleeves were incredibly shorts, and what I noticed – that there were no button holes on one sleeve. I contacted them right away and sent some pictures and all they said was how sorry they were. Their rep said they’ll refund me as soon as possible and promised that someone from Tailor4less will contact me with further details, but of course that never happened. This site is just a joke owned by a bunch of scammers. I will not buy from them again and I will make sure spread this information. Avoid like a plague!