Home Perfect has great prices. If you never need to get a damaged part replaced or return something, you’ll be ok. But if you ever have to interact with customer service, look out. I had a damaged Cifial drain, damaged in such a way that you wouldn’t notice it until you went to install it. Cifial says you have to go through the retailer; Home Perfect says it’s Cifial’s problem. So, after everything’s installed, all Home Perfect can offer is to have the _whole_ faucet assembly shipped back, wait for a replacement, and install the whole thing again. Rotten customer service. I guess you get what you pay for.
This complaint and/or review was posted on HolySmoke.org on 03:19 am, January 23, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/home-perfect/.
The reviews & complaints posted about Home Perfect was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Home Perfect as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.