I bought a sink from this store www.homeclick.com only because of their prices and they also promised fast shipping. Unfortunately, things were not so good as they promised. Delivery took over a month and when my order finally arrived and I opened the box I was shocked to see that it was not my order! I contacted Homeclick and explained that I received the sink but it was incorrect. They said that I can keep it and that they’ll refund the price difference. I refused because shape and size of it did not match my bathroom. I wanted to return it and get a replacement but they said that was impossible and against their policies. I don’t understand! The whole thing was their mistake and they were supposed to fix it. I would never recommend this terrible company!
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This complaint and/or review was posted on HolySmoke.org on 15:37 pm, December 26, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/homeclick/.
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HomeClick Reviews & Complaints
Complete sham – you need to spend hours reading all the fine print, and even when you do and review with their customer service reps to make sure you follow all guidelines, they still find a way to slam you with unbelievable stocking fees (65%). Basically I ended up losing $230 and received nothing when I bought a washing machine and tried to return it. Even though a customer service rep told me I was “fine” and they would pick it back up for no charge, they took it back and hit me with a restocking fee they said they wouldn’t charge. Unbelievable. Avoid at ALL costs.
HomeClick Reviews & Complaints
Hello. We ordered from Homeclick a lot and in the past they used to be a nice company but they changed a lot. We bought a TV stand from them and when it arrived we found many small scratches on the back and on the inside. We contacted Homeclick customer service as soon as we found these damages and they promised to send someone to check. No one ever arrived and Homeclick gave us only empty promises. Then we decided to return the stand for a refund and to be honest we were shocked when they said that was impossible. No matter what we tried they said “no”. What happened to Homeclick? We are now thinking about contacting BBB, because there is no other way to resolve this matter. Do not buy from this store, there are better places!
HomeClick Reviews & Complaints
HOMECLICK.COM UPGRADED TO BUY!! BUY!! BUY!! – I recently ordered a bathroom mirror from Homeclick.com. They were so much cheaper then other online sites. I had my doubts about this company because of all the complaints it had against them. I called the company and asked about the complaints. I was told that this is a NEW company that bought the Honeclick company name in the spring of 2009. The new company has NOTHING to do with the OLD company and the complaints were lodged against the old company. They also assured me that I should not worry and place my order online. I crossed my fingers and placed the order. The order was delivered on time and in PERFECT condition PLUS I saved a lot of $$$. I can honestly say if you find an item at Homeclick .com that you like and is cheaper then other websites give them a try! My rating of Homeclick.com is BUY!! BUY!! BUY!! JG NY