I hired this company to move me after the recent death off my boyfriend, we had hired them the year before when we moved to our house, this was a very unprepared move, I was very emotional and the 2 movers Phil the owner & James his helper did the move in 4hrs, they did drag their feet a lot, the helper used my restroom at least 10 times and was constantly on his phone, I had a bad feeling about the helper, I caught him in my room going through some small collector boxes of mine & advised him this room was not ready to be moved, I did not notice until 2 days later that my black sentry fireproof safe was missing & an ipod touch! I spent the next 4 day’s unpacking everything looking for it but it was not in the box with the rest of my bedroom things, I then remembered the mover in my room & the safe would have been right under the dresserwhere he was standing, & the iPod (christmas present for my grandson) was on top of same dresser I called the company & spoke withPhil (owner), I remember both guys commenting during the move that they had room in their vehicles, I was very nice & not accusing, he however sounded defensive, he advised he would check with James his helper & get back to me. He never returned my call or my 20+ messages I left him over the next 2 weeks, and my calls from then on go to voice mail. Filed police report! It was a locked safe which included many documentsn including birth certificates, s.s. cards, titles, narcotics, keys & non replaceable sentimental things from my deceased boyfriend. .
This complaint and/or review was posted on HolySmoke.org on 06:05 am, September 23, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/hometown-movers-llc-review/.
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