Hong Kong International Airport

Hong Kong International Airport Reviews & Complaints

Reviews: 7


Total views: 4153

Published: 11 December 2017

Posted by: Maxine T

Dear anyone who can do something about that or not, My parents were flying from London to Hong Kong (transited through Beijing) today at 23rd July 2019, and they were thinking to get in the ferry back to Zhuhai (yes, they are from mainland). The staffs at the counter who was helping them to sort out the documents about scanning thing of their checked in luggage, and he was rude to my parents and said he cannot scan if the stickers were sticking at the back of the passport?? Are you kidding me? HE SAID HIS HAS TO TAKE THEM OFF TO SCAN THEM? Even the barcodes have not been covered? In any other countries I have been and they have been, custom and airport staffs should be friendly and nice if we enter with legal documents and not breaking any law, instead of being rude to them? (I am not sure because they are from mainland or because he is rude to everyone?) if you don’t want the job or working with the people like them who are old or from mainland then quit your job or move to another country if you think you are in higher level than others. Not sure anyone will see this or can sort out this, I just want to let anyone know if not necessarily I do not want to enter Hong Kong by any itches since it is already a big mess and people are so rude there!

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