I ordered 2 items I desperately needed ASAP. As a horse owner, one can understand. I paid for 2 day shipping and received an order confirmation saying so. ( cost me $21.77). The confirmation also read that I would receive my items a day later than the 2 day shipment I paid for. ( I did not count the day I ordered it). I immediately became a little alarmed and emailed horse.com to bring their attention to this error. A Lydia K emailed me back telling me she was, ” so sorry for the shipping change I made to my order did not register in our system”! Uh… What?? I didn’t change anything on my order including the shipping! So this morning, 24 hours after I first ordered from horse.com, I have cancelled the order. But apparently this is not sitting well with Lydia K. She blew me up with half a dozen emails in succession that they received my cancellation request. Ugh. And I am exhausted. Thank you for this forum, as I wish I could have been warned about this vindictive fraudulent company: horse.com
This complaint and/or review was posted on HolySmoke.org on 07:33 am, September 29, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/horse-com/.
The reviews & complaints posted about Horse.com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Horse.com as per Section 230 of the Communications Decency Act.