Hot Tub Direct website offered Veteran’s Day sales. I picked a Hot Tub and submitted my order. Website said I would be called 5 minutes later to confirm. Waited three hours and then tried Live Chat. Got Annie, with a sleepy indian accent, who said she could not find my order (although I was looking at my order on the website at the time. Annie wanted me to pay the entire bill thru PAYPAL, when the website indicated they take VISA, and only a $500 deposit is required. PAYPAL email was from Value Point Distribution. A quick check of both Hot Tub Direct and Value Point Distribution showed a history of not delivering products after getting paid. .
This complaint and/or review was posted on HolySmoke.org on 04:55 am, September 13, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/hot-tubs-direct-review/.
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