This place lacks customer service, they’re called (HOUSE FURNITURE ORIGINALS)now, still operating under the Howies which is closed, FALSE ADVERTISEING/ILLIGAL) Staff is very rude, from the minute you walk in no one care to help, you can be in the store for some time before someone offers to ask you anything, But I taught I can get past that since they were close to my house and don’t have to drive to far. Bob and the lady Sam are ripping people off, I ordered furniture in the afternoon before closing and the next day at 10:00 am I called to stop the order from going through and get my deposit back, the lady Sam tells me she placed the order at 7:00 am and can’t calcel it anymore and they’ll keep 30% of the full price, Really? The store opens at 10 and you placed the order at 7? SHE WAS UNBELIVABLE RUDE AND WITH A ATTITUDE.(not a way to treat you’re customer) Then Bob the manager very unprofessional and also rude because he already knew the situation and tried to cover up his assistant said she probably placed the order the night before, wow! Keep you’re story straight…… I called the manufacture and they told me the order can be canceled without problems since it was a matter of 3 hours, if that was true, but no they decided to keep$ 275.00 of my money for no reason at all. I took the rest of the money and they will never get my business again. One more thing they will lie, they will give you a short time frame for delivery just to get you in when everyone else said it’s longer. BEWARE IF YOU DONT WANT TO LOSE MONEY AND BE TALK DOWN ON!!!!!
This complaint and/or review was posted on HolySmoke.org on 17:16 pm, May 04, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/house-furniture-originals-review/.
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