A friend and I was eating breakfast at the huddle house in Greenwood, sc on the morning of April 24. We notice one of the cooks while cooking a customers food he was also handle the trash and trash cans. He even push the trash deeper to make more room for more trash and then return to cooking food without changing his gloves and washing his hands. I must say I will no longer eat at this location.
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This complaint and/or review was posted on HolySmoke.org on 16:17 pm, March 07, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/huddle-house/.
The reviews & complaints posted about Huddle House was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Huddle House as per Section 230 of the Communications Decency Act.
Huddle House Reviews & Complaints
A new young waitress was the only waitress there at 10:00 p.m., and the restaurant was swamped. She was still learning how to do everything, and some of the customers were beginning to get angry. The only cook was another young girl, whom had been there for quite some time. When she was finished cooking one meal, she would go outside to smoke and talk to her friends. She could have helped the new waitress out. I feel that this waitress should have picked up an ordering pad and taken some orders. The co-worker support at this restaurant is quite horrible.
Huddle House Reviews & Complaints
After going to this huddle house I will never eat at another one. The place was disgusting. The waitress melody was rude. She walked away before we even finished ordering I asked for dessert and was told no They advertise things on there menu that most of the time they don”t have but now I think it”s just because they don”t wanna make it. I have problems every time I go. Last time I went I asked for cheesecake but couldn”t get it because they had let it sit out all night and this time I was refused any. Melody is a very rude person and should not be in customer service. I will never step a foot back in huddle house. The place is filthy the floors and windows looked like they hadn”t been cleaned in years. When we finally got the food everything was cold the eggs weren”t done. I was Given 10 at the most 15 fries. I took a picture to show proof. I”ve never complain about a restaurant before till now I don”t understand why huddle house on mike padgett highway Is still open or that melody is an employee
Huddle House Reviews & Complaints
All the employees seem to be high on something, can’t remember our orders, takes very long for us to get our food! They don’t wash there hands. They let people in no uniform come in and start cooking. People’s food without washing there hands. They never get our orders right. Tonight the manager was in the store the whole entire time we were there. The manager let 2 guys come in behind counter and start cooking. I got 45 min for employee to ring our order up and kept asking the manager for her help and kept shaking her head at him. As we heard her tell a customer, it takes 15 minutes for them to clean grill every time we come by the light are always off, and there not taking customers at that time?!
Huddle House Reviews & Complaints
Came in restaurant on March 21, 2018 around 6 o”clock went to use the rest room and grab something to eat. This is not the first time I have came to this restaurant and me and my wife barely could place a to go order because of the marijuana smell I notified the manager before this has to stop if they want to continue the business. I never been the type to make reviews but they have no smoking signs up but the bathrooms have cigarette buds around the men toilet
Huddle House Reviews & Complaints
Currently at huddle house in chapmanville WV. The only waitress left the shop with 14 customers and went outside to smoke. This before taking any orders. Was outside for ice 10 minutes. Upon returning to restaurant she did not wash her hands or anything as she was putting her cigarettes back in her pocket. While outside a customer spilled his coffee and had to clean it u himself. He had to go behind counter to get napkins to do so. No apologies. Then when she returned the cook left and went somewhere. After being here for 25 minutes our order was finally taken.
Huddle House Reviews & Complaints
Customer service was very poor the cook was on the phone on Facebook when I enter took her time to get up to take my order she was discussing something about Facebook to the other employee and when she was making my loaded hashbrowns it took her just took just a few minutes to fix it wasn”t done but I think customers shouldn”t be sitting watching staff on the phone discussing Facebook about someone else drama
Huddle House Reviews & Complaints
Debra hudson is a rude, cocky, selfish, low-down hussy with no class whatsoever! She has people working in her establishment who drink on the job, come back to the restaurant under the influence of alcohol/drugs, and steal from the establishment whom she thinks are her friends. She wanted me to help her move for free just so she could stay the boss of me b/c she knew I had a truck (definitely not an appropriate request to make of an employee). Did I do it? Hell no!!! Not for her! The two people who ended up doing it for her are, as employees, a very big part of what is wrong with her operation. If that is not a walking definition of incompetence, then just you tell me what is. I have taken consideration to the idea of taking the whole thing to a higher level, but the upper management in the company pretty well worships the ground that she walks on (pretty clueless, huh). Huddle house has some good food; that is why it is such a shame that they allow people like this to run their restaurants. I have already quit her once and for all, and I will not even consider crawling back to her. I would rather starve to death than compromise my dignity! Nobody in town likes her, and I have seen firsthand the reflection of it on her sales and her employee statistics. Take it from me, debra hudson cares about nobody but herself, and if you are reading this, than I would strongly advise you to boycott the huddle house in madison, ga. Have a nice day.
Huddle House Reviews & Complaints
Early this morning (7/28/19) my family and I went to grab some food. When we pull into the parking lot I notice an employee smoking outside, we get up to the door and there”s at least 10 ppl hanging out inside the doorway which never moved out of our way to walk through. First thing we noticed when entering (after the crowd of people just “chilling”) is that the store is very nasty and looks like it has NEVER had a deep cleaning. We order 2 cups of coffee and literally had one spilled on us. Our sever never said sorry or offered napkins other than bringing our silverware. We had 3 people in our group and we ordered… 2 chopped steak dinner with no mushrooms, mash with gravy, fries, and the other person ordered the NEW bacon & mash southern fried chicken with green beans. We then notice the employee (Andrew) that was outside smoking has come in to prepare our food without washing his hands or putting on a hairnet which is hair was very long and nappy. We get our food and have mushrooms on our steak, no gravy on mash, fries was ice cold, he had mash on top of his fried chicken, barely any gravy, no bacon, his chicken was hard as a rock, and ALL of our Texas toast was soft with a glob of unmelted butter on top. Another server (Jamie) took all of our plates and made them right which she apologized a few times for. The girl Jamie said she had been there since that morning because the manager wouldn”t answer the phone to send nobody else in which there is no excuse for! Someone needs to learn to run a place before it”s shut down because a lot of people in this small town use to love going there but not anymore. The whole place was unprofessional and a complete mess! Had I not been starving we would have left right away and never paid for anything! GET IT TOGETHER BECAUSE THE MANAGER DOESNT CARE!!!
Huddle House Reviews & Complaints
Employees at this establishment have poor attitudes, never pick up telephone for to go orders, on their cell phones, manager always overlooks employees bad behavior and the wait time for a to go order that is placed 20 mins prior to customer arriving still take 45 mins wait time to receive once customer has arrived to pick up. Even when there is only 2 tables being used in the restrurant. This is not a one time occurrence, it is an every time occurrence.
Huddle House Reviews & Complaints
Food was not cooked according to how we requested. Food was missing: when asked about it we were given attitude and told it was our own fault and finally when someone made the eggs all they did was complain and say well I didn’t have to eat it . So not professional. Was denied Refund and denied to make my order right . Was my fault I guess since that’s what they said
Huddle House Reviews & Complaints
Good morning said to say I tried to use a free meal card that was mailed to me. On the card it States free meal at any huddle house location expiration date is September 16, 2018 which is today I stopped at two locations the first location where is store number 430 they refused to take it in for me that they are not set up to take a coupon such as this nor have they ever seen one. The Second location is store number 214 That store also refused to take the free meal coupon. This coupon was issued to me due to a problem with huddle house his computer system on a free birthday gift so he”ll house mailed me a free meal coupon to make up for it now that I”m trying to use it I”m on able to. Store for that store also refused to take the free meal coupon. This coupon was issued to me due to a problem with huddle house his computer system on a free birthday gift so Ohio house mailed me a free meal coupon to make up for it now that I”m trying to use it I”m on able to. Store 430 made me feel very uncomfortable I was being judged and they were looking at me like I made the coupon myself.
Huddle House Reviews & Complaints
Hello I must say this is the first time I have ever eaten at a huddle house= ..This will also be my last after watching your cooks last night I just hope= I don’t get sick.While sitting at the counter I watch the cook take his gl= ove off and use it to wipe mash potatoes out of a bowl on to a customer’s p= late the same glove he touched raw steak and then picked up waffles the res= taurant was so dirt the cooks acted pissed off he had a bowl with shrimp in= it and the thru it up on the condiments cooler neither of them need to be = working in any restaurant as cooks.hope you handle this with true concern f= or the safety of your customer’s=C2=A0 Dom Dwayne Brockwell
Huddle House Reviews & Complaints
Hello I”m a 61 year old grandma. I love huddle house food. I however can”t dine in as much as I would like to. The tables are limited. I”m a big girl and the booths are just to tight for me. I have several friends who hytje same issue. I”ve walked in and had to leave because of this. No table available for my size. I would go here at least a couple times a week if I could have better seating options.
Huddle House Reviews & Complaints
Hello. We live in Sparta, TN. We are at our local Huddle House. Where we frequent regularly. Today Saturday June 8th at 12:15pm We ordered philly omelette with hash browns wheat toast with a waffle. My order was 1 egg om with 1 slice white toast one piece of sausage. All toast not toasted. Waffle white and raw in the middle. Sent waffle and all toast back. Second waffle cooked through. Second round of toast still not toasted and cold. Very unhappy. Don’t understand how the food made it to the table looking like it did. I was a server years ago and I know better than to take uncooked food to a table. Will be a long time before coming back. Regena and Stephen Sifford 232 N. Turner Dr. Sparta TN 38583
Huddle House Reviews & Complaints
Her name is lashudra . My friends and I come to huddle house frequently and every time we come and she is here she never comes and serves Us. We have gotten up and told her we would like to order and she always get a attitude with us . We sat here the other night and didn’t get service until Taylor came in at 11. I am a frequent huddler and I’m very disappointed by my past couple experiences
Huddle House Reviews & Complaints
HH in Wise, VA 11/1/18. Our waitress was rude, took our order went out to smoke, returned without washing her hands. Went back out brought her baby in and carried him on her hip all over the food prep/grill area. Touched and brought our food still without washing her hands and handling baby. Offered no refills, etc. This is small town and repeat business is necessary for success. We won”t be visiting again.
Huddle House Reviews & Complaints
Hi my name is bridjett peavy I live in the cochran georgia area 31014; I dine in this night… My server was marguerite and the cook was travis jones… And sheila cashed me out : (… Well I order the stuffed hashbrown pulled pork and when I was eating I kept crunching on something so I spit it out and it was egg shells in my eggs in my stuffed hashbrowns… I was not happy bout that… I told the server margierie and sheila… The cook travis jones asked what wrong was and sheila told him it was egg shells in my stuffed hashbrowns… And they asked if he could remake it and I was like idk it kinda ruin my appetite but the server was like let him remake it and I said I didn”t want eggs cause it might have egg shells in it again… So I asked can he make it with extra pork… So this 2nd plate arrived and as I started chewing the pork had a rank smell and didn”t taste the same as the first time… So I asked for my bill so I could pay and when I saw the bill they still charge me for the stuffed hashbrowns after I wasn”t satifised the first or second time… This is not great customer service and sheila the cashier got smart with me and had a attitude as well as the cook… Nobody apologize… I am not happy at all I coukd of took my service some where else… Any other time I would come to the huddle house here in cochran the service would be wonderful… That I would leave a tip for the server and the cook… But this time and night it really hurt my feelings cause if they were in my shoes or anybody and wasn”t satisfied I wouldn”t let anybody pay for it… I worked at several restaurants and the customer is always right no matter what… I paid the total of $31.03 yes I still have my receipt and would like for some one to contact me from corporate concerning this matter 09/18/2018 @ 9:41 p.M. At the huddle house 403 e. Dykes st. Cochran georgia Someone please contact me 478.867.3342
Huddle House Reviews & Complaints
Horrible and dangerous place to eat at whole place on drugs and I know for a fact that few of the cooks possible do and for sure one waitress does have hep C from shooting up and the fact that their manager knows this as well and allows them to continue working there is a dangerous situation. I mean it’s putting the customers in a bad situation and in harm’s way willingly. It’s criminal infact. So I would suggest stay clear of Huddle House in Corinth, MS.
Huddle House Reviews & Complaints
Horrible person that has felonys for stealing money but threw 8 of us out because her ex boyfriend was with us and the location is mt morris pennsylvainia. Second time we have filed she was off for awhile and no problems all of sudden she is back and we cannot go in and she is horrible to another waitress coz she is related so I am going to if I have to file a lawsuit on behalf of the other employee for harrassment it is my niece ashley cralton I dont want to but enough is enough thanks you
Huddle House Reviews & Complaints
Huddle House at I 95 and 341, Brunswick Georgia 31520. This is awful first the bar seats are falling in the floor taped off no no one sits here. Next and for many months now the soda machine does not work, they buy bottle 2 liters which go flat. Now the air conditioner does not work and has not in 3 weeks. I went Saturday it was so hot I left. I will not pay to eat in heat with the cook dripping sweat in my food. I just can’t understand why this is allowed to continue. This was my last HOT meal at Huddle House. Disappointed!!! Emily and Donnie Smith
Huddle House Reviews & Complaints
Huddle house in dillon is very very nasty with roaches that crawl on customers. Management suck sherry mcroy. Sherry mcroy is a very greedy manager that only cares about her family at huddle house in dillon. I was fired and was not told of my fired dude to I couldn”t come in which I informed the manager sherry a day ahead. Not only that sherry is allowing her kids to work there with one I know is making more than any other employees except for assistant after he left and then came back thats not right. She is allowing her kids to take days away from other employees which is not fair. I also have work more than 40 hours but was told that I could not receive over time because they didn”t have to pay. She allows her kids to eat whatever they chooses without pay. She also has sent her kids in without training to work when someone couldn”t come in. Her kids are allowed to walk behind counter and prepare meals in street clothes along. Sister in law can work as she pleases no weekends. She allows her friend that works there to make her on schedule. Not only that I she has moved the waitress out and working the days and getting the tips among her self and son. Garrulity has been given and I feel I have been cheated. Manager is not allowed to work weekends along with kids not allowed to work any 3rd on weekends. Manager want rotate shifts not unless it benefits her and family. I feel as its not right and along with me the rest of the people at huddle house in dillon. Its not fair and there is nothing being done about the matter. Customers are talking as well and they don”t think its right how we are being treated.
Huddle House Reviews & Complaints
Huddle House in Goldsboro NC supposed to be 24 7 but it is closed on third shift they only have one good waitress she works third crazy hair color but cool no cooks management does not cover if there is no cook I’ve witnessed the waitress Hailey cooking waiting tables all by herself cause there was no help maybe if they would keep the ones that want work and get rid of the slackers things would be better and it needs to start with management manager rude to employees and customers got the title and uses it the wrong way need to get people in there that want to and not just get a pay check I have been in that place on second shift and turned around and walked out cause it was so nasty and the workers huddle up talking not doing their job just sad get a manager and staff that cares and it would be a lot better yes I go there a lot but not anymore I check and make sure the one waitress is working before I go and that’s Hailey thank you
Huddle House Reviews & Complaints
I am a customer that was trying to make a call in order and the Kingstree SC Huddle House would not answer the phone I called for about a hour and they would pick up and I call from other phones they still wouldn’t pick up I am getting tired of that with them this is not the first time this has been happening over and over Y’all need to either get something corrected or close it down if they can’t serve the public and if this doesn’t get solve I am going higher thank you
Huddle House Reviews & Complaints
I am completely disappointed and angry. It was freezing in the restaurant. We ordered our food and one order came. The first order was the Stuffed Hashbrown. I”m not sure if it was grease on the plate. It looked like milk that we literally had to pour on to a pile of napkins to get the liquid off the plate. Maybe it was supposed to be gravy??? The second order was the MVP Breakfast. The waffle was cold it wouldn”t even melt the butter so I asked them to microwave it. It took about 5 minutes to get it back and another 3 minutes for the syrup which was the consistency of water LITERALLY! About 5 minutes later they brought the biscuit and gravy out and the gravy was absolutely not gravy…it looked like the same milky substance that was on the first plate. So that also went back . By this time my husband had eaten his meal and I”ve only received the waffle. I asked them to forget the 2nd order and just give us the check. We were charged 17.89. *8.29 for the Stuffed Hashbrown *3.99 for 2 drinks (1 of which I never took a drink of because I was waiting for my food) *3.99 for the waffle Are you KIDDING ME!!! I ate at a different Huddle House for my first time just a couple of weeks ago and it was so amazingly good. So when I saw this Huddle House I assumed it would be the same great food. Nothing about this most recent experience was even decent. There were only two people working and no manager. The guy said the manager had left a couple of hours prior. So I had no choice but to pay the tab and leave. If this complaint is not addressed I will NEVER spend one more dime at a Huddle House. I will definitely be sure to spread the word on how this issue was resolved…or if it”s not.
Huddle House Reviews & Complaints
I and my family came in to your restaurant #895 in San, Juan Tx.. Around 11pm.. we were a party of 8.. sat down and we took a little while and a waiter adviced us it was going to take a while… cause there was a big order in front of us.. and yes we were aware of that.. then our waiter came and took all our order… then when our order came my plate was a B.L. T the guy set my plate and then he reached out to my plate and took a plastic thing that came off my food he didn”t even say any think then my husbands plate was biscuits and gravy his biscuits were hard as a rock.. on of my party addviced waiter that it was rude of him reaching out to take what ever he got off my plate in front of me and my party adviced him to please make me another plate and the waiter replyed very rude to her yes.. to please our customers and yanked my plate.. and then he both me back my order and apologyed but then he never got us coffee when we told him.. then I told him that if he can get my husband another biscuit cause it was hard.. He did but again we never got more coffee.. then we asked for our bill.. then he rudely told us that we didn”t have to give him a tip.. we was very rude.. our server was Isuau.. Table 16 guests 8 Reprint #4 02/25/2018 12:11 am upon recite 20089 total was $49.55 We had gone the to this restraint a couple of times and this was the worse experience we have had there..
Huddle House Reviews & Complaints
I arrived at huddle house with three other guest on 7-13-19 at 11:26. We sat ourselves and waited for service as other people were walking in they were being waited on and we still sat there with not even our drinks. I watched this happen five different times. At 11:54 pm I went up to counter and asked for a manager and the lady at the cash register said what is your problem very rude. This was witnessed by the guest with me. I said will we have been sitting here and no one will wait on us. The other waitress said I am sorry we have busy and I didn”t see you. The other waitress at the cash register told the other one do not apologize to me. At this point two of the people with me walked out. And I started to let them know how long I had been there but was blew off. So we walked out. In all my life I have never treated so poorly by staff at any restaurant. I was refused to be told if there was a manager or not. This made a huge impact on all four of us. I don”t know who these ladies are but they have no business working with customers.
Huddle House Reviews & Complaints
I been working at this huddle house in McDonough for about 6 months. I”ve put up with a lot of drama and racist acts. The manager Mike Ripley does a piss poor job of running this company. I often times feel as if I”m singled out to be a little black slave boy. The way they order me around and ask me to go and grab something from the back or to drop something on the grill. I work my ass off and I”m a good worker. I”m completely tired and upset with the way I have been treated. Honestly if something does not change I”m willing to go to a lawyer and press charges. It is no reason why I should have to come to work in a toxic environment as this one. Something must change in my option… they need new management and a more diverse group of color in here. This place is racist the people are racist and more importantly the service is down right ridiculous. If I were to grade them on customer service it would definitely be a F. I reached out to people at the job but it seems as if no one cares. I have had enough and I”m emotional stressed and done with how things are conducted here at 350 keys ferry street McDonough ga.
Huddle House Reviews & Complaints
I called to order my grandparents a meal. The girl who answered seemed nice at first, but then she just dropped the phone and I could hear another girl saying that she couldn”t hear me and for her to take my order. I heard the other girl say that if she can”t hear a customer then she just hangs up, so when she comes on the phone I say, “Please don”t hang up on me.” And she just completely interrupts me in such a rude manner and is really cocky and smart with me the whole phone call. That makes me not want to order from them again. This was Amory, MS Huddle House.
Huddle House Reviews & Complaints
I don”t know how to put this in words, but how the manager works her employees is just ridiculous. She has them working shifts almost back to back, she is barely there half the time, and there is this policy that family can”t be up there unless they are buying something. I went there and ordered some food and was going to stay there for a while, but my husband told me that wouldn”t fly with her; so I had to leave. New employees quit shortly after getting hired and some are threatening to quit because of her bullying. The on the job evaluations do not guarantee employment, despite what the workers are saying and she has a short fuse. Someone needs to get this woman fired and get a manager who can keep employees, set reasonable hours for all workers, and does not “forget” to pay her employee while remembering to pay everyone else.
Huddle House Reviews & Complaints
I enjoy the breakfast it is always great but service on saturday and sunday mornings is horrible I can take my family during the week for breakfast or lunch and have great service the weekends you cant even get a coffee refilled you sit and eat with nothing to drink your server should at least check on the table after the give food. Again you have great food but I will be looking for another place for the weekends for breakfast this has gone on to long
Huddle House Reviews & Complaints
I got a to go order (for road trip… So I didn”t want to turn around). Which included pecan praline pancakes… I want praline sauce on side (which I stated to waitress). I notice them making order wrong, ask it to be corrected (… Which cook did so (as waitress stood next him watching) and waitress still did not put syrup in bag… Beyond pissed…
Huddle House Reviews & Complaints
I had a terrible experience and called the 800 customer service #. I was then directed to submit my complaint on their website, which I did. When asked if I would like someone to contact me regarding my experience I clicked “Yes”. Needless to say it’s been over a week and I’ve heard nothing. Clearly their customer service is terrible not just in the restaurants. Not even sure how they stay in business when there’s no concern for their guests.
Huddle House Reviews & Complaints
I have been going to the Huddle House on Richland Ave.in Aiken for nine years, twice a day. This store needs to be cleaned up inside and out. The bathrooms are not kept cleaned, commodes are not working, floors are not being kept clean and the manager is never there on a regular basis. He is expecting one of is employees to order the food which is running out every week.in the mornings the resturant is so cold people have to wear coats to keep warm. I respectfully request the corporation check into this situation. This franchise is owned by Mr. Hall. The parking lot looks like a cigarett dump the side walks are dirty. There is no need for a place to look like this. PS. I do enjoy the food, service and friendship. Also some safety issues need to be addressed.
Huddle House Reviews & Complaints
I have called 21 times to the huddle house in Louisville georgia and the staff there refuses to answer the phone to take phone orders. I worked in a retail setting in my early years of my life and customers come first. I think everyone there should be terminated and new people brought in that cares about customers feel free to contact me my name is Dairen Cato my number is [protected]
Huddle House Reviews & Complaints
I have complained a few times. Doesn”t seem to bother you. My friends were sitting in the resturant for 15 minutes waiting for us. We arrived and they were telling me, there was 8 tables of people that just got up and left. Was told it would be 45-60 minutes before they would get there food. While we sat and ordered our food. Took 30 minutes. I agree that was okay. But, we watched 3 other tables leave. The store was dirty. Sub way was dirty. Pilot s floor was dirty. What does it take for mangement to get this stop cleaned up. We are going to eat else where. I have given you guys way to many chances. The help is not happy. Conplaining all the time. I go out to eat for relaxation. Not to be serviced right, plus see unhappy Customers. People walking out and telling you not to go in. How do you make any money. Guess you don”t care. Just well another unhappy customer. Joan rorick [protected]
Huddle House Reviews & Complaints
I have visited huddle house to eat because it was my favorite place to eat and the past few times I’ve had an encounter with this rude and loud waiter by the name of Ariel and she has ruined my huddle house experience she is always yelling when I’m in there I can’t even eat in peace and when I walked in the last time I heard this petty little [censored] talker Ariel call me and my wife a crackhead it was directed towards me and she tried to say it under her breath and if she ain’t fired you will never get another penny from me
Huddle House Reviews & Complaints
I have visited the huddle house in Roanoke Alabama so many times each time I come in the workers never wash. Hands. Don”t wear hair nets. Floors always dirty food never cooked right. They still are smoking in the back area when the managers are there even the managers are smoking . They allow customers to go back and get drinks. This place should be shut down or under new management
Huddle House Reviews & Complaints
I have worked huddle house for years.. I used to manage the one in Elbert on ga. I went to work at the one in anderson, the manager is a joke. She has her kids managing as shift leaders, which is not suppose to happen, on top of lying to her employees as well. I got hired in as 3rd shift manager.. and every friday night her daughter who supposedly ran 2nd shift never did her job properly. She would leave as soon as she could leaving 3rd shift to clean the floors, never had grits or gravies to start off my shift, all her dishes we had to do because her husband who is also a shift leader wasn”t there to do it for her.. they would leave the place trashed!! So when I came in I had hours of work to do before I could even work my shift properly and she never stocked the sandwich board.. leaving me having to cut prep as I cooked every time. I go to the manager and complain and of course she”d take up for her daughter saying well she had a busy shift and it”s understandable, but yet if we didn”t do all 3rd was expected to do we got treated badly by 1st shift cook… One Friday night we got left so bad I was suppose to cook had two servers.. there was no prep done. There”s no waffle mix no pancake mix no veggies prepped.. Nothing on the cook station either. So I made a decision to put the server who also cooked on the floor about 2am and I prepped all I could so first shift wasn”t left the way I was. The first shift cook always came in with a chip on his shoulder.. so I thought I was doing the right thing as a manager and made sure the restaurant was in good shape for the next shift. But again I was wrong I guess cause the manager said that corporate was mad because there was 2 cooks for a 400 dollar shift… it didn”t matter how much money we made the place was a complete wreck from 2nd.. there was no way a single cook could of got everything done before first shift started so I did what I thought was right… the next night I came in (saturday) the manager came in yelling at us cause she got chewed out from corporate for Friday night. But yet she didn”t see all we got left with. I told her to check the cameras so she could see what all we had to do but she didnt. I guess neither did the DM… cause I got sent home told they were closing down 3rd. My scedule was wed, thurs, fri, sat, sun of the week. I purposely asked the manager 2x about my sedule if I still worked the scedule she had up she told me she didn”t know she said she would call me about it as soon as she knew what was going on. I never got a call all week. And I live 45 minutes away from there. She told me twice before I left she would call me to let me know. But she didnt… So when I didn”t get a call from her and Wednesday rolled around nobody called then Thursday night about 9pm her daughter called me very rude to me said I had to work Friday and saturday… this wasn”t my manager telling me this she didn”t tell me anything so my husband had made reservat ions for our anniversary Thursday morning it was a surprise for me, in Gatlinburg Tennessee, he paid 600 dollars for these arrangements.. I did not know he did this until after I got off the phone with my managers daughter telling me I had to work Friday and sat 3rd shift when my manager told me previously that 3rd was cancelled… so Friday morning I did all I could to either get a refund of the money my husband reserved or change the date I couldn”t do either one.. that was 600 dollars that I couldn”t get back. So I had to call and tell them I couldn”t come in those nights… I wasn”t gonna loose my money.. and it made no sense why my manager couldn”t call me when I tried to call her phone 3x she didn”t answer which is nothing new really. So I finally get her on the phone Sunday she was upset that I didn”t work Fri and Sat. she told me her manager wasn”t happy with me cause of that Friday night.. and 3rd shift is closed down. well I asked to b trained on the grill cause I knew there was new menu items I did not know, I asked her to put me with a cook to learn it she didnt, so I screwed up a few orders because I had no knowledge of the new plates. that wasn”t my fault I asked to b trained properly she didn”t do that. Then I told her I wanted to take the cook Manuel home but she didn”t have a cook Manuel apparently a employee took it home with them and didn”t bring it back.. so what was I suppose to do?? One breath my manager said I wasn”t allowed to cook but she kept sceduling me to cook, even though she knew I wasn”t trained on the new menu… And she told me 3rd was cancelled but then I was on scedule for 3rd??? She confused the whole situation and lied to me. There is no telling what she told her DM about the situation cause she lies so much.. she even said her mother died yet her daughter said her gma didn”t die told another employee that she wasn”t dead.. just to get a break from work I guess. The manager doesn”t respect her employees and she lies to them as well. She doesn”t make the shifts do what they are supposed to do rather busy or not.. she”s got her kids running shifts who can”t keep up with the restaurant. She doesn”t cook although she is suppose to cook so many hours a week.. that”s a requirement for managing the restaurant.. I know because I managed a huddle house and that”s not right either. She let”s her employees do her inventory for her while she walks around writing it down. I mean come on… really. There is major health violations in the restaurant such as day dots not on food, on the cook line and in the cooler. There is severe ice build up in the freezer which needs to b cleaned out everyday. Old food on the floor in the cooler. I took apart the tea urn nozzle and it”s obvious it never get cleaned either. Below the server dish pit stinks to high heaven it don”t get cleaned either.. I mean I never seen anybody clean the salt and pepper shakers and that”s how you tell if it”s clean or not from what corporate taught me when I was manager. This place is ridiculous.. I wanted to get back into it but the manager of the anderson store pretty much let me down, she never answers her phone when we needed her, she lied to my face, she does not know how to work shifts efficiently. And I”m not the only one who agrees there are other people there that say the same thing. She also favors certain employees and let”s them ride with her to do bank deposits and tells me they are on a 30 minute break cause they worked from 6am til 2pm… I never got a break and I pulled the same amount of hours as that server, and I didn”t see anyone else get a 30 minute break. Then she wanted to scold employees because they may take a 3 minutes cigarette break thru shifts whatever… it”s just not run properly. If she changes the scedule nobody knows if they are expecting to work certain days and they change the scedule she needs to at least call the person and let them know because if that person seen the scedule on sat and it says a certain time and day to work and you don”t come in til say Thursday and the scedule was changed and you have to be there on say Tuesday she should let u know she changed it… nobody needs to make a special trip to work just in case the scedule changed she should at least call and tell her employees it has been changed but she dont!! She changes it and it screws people up then she wonders why they didn”t show up!!! It”s ridiculous. I was a great manager when I had the one in elberton, my employees were loyal, I was honest and dependable for them… they never had to worry about what to expect from me but at that time I had serious female problems and worked til I couldn”t and had to resign. I worked 3 and a half years never took a vacation nor a sick leave all that time and when things started happening to me and I had 3 surgeries in less than 2mths, huddle house never honored my vacations I never took nor the sick days I never took but yet I still worked as sick as I was, it hurt to resign because I loved my job.. but I had no choice but resign cause the company wouldn”t let me take my sick days nor my vacation time to heal from the surgeries I had, so I resigned.. Or I would still b there today.. my store was 3rd in line for best of the best when I had it, now it”s so bad from what I”m told.. I would love to have my store back I could bring it back to life. Right now apparently the store is roach infested, someone sent me videos of how my elberton store is now and I mean wow… what is happening to the huddle house??
Huddle House Reviews & Complaints
I live in Trenton Georgia the Huddle House here is in need of closing down they close down almost an hour before closing time they complain they have no customers and when ppl come They tell us they are closed they are to remain open till designated closing time just like all the other food places in Trenton and I have been turned away 3 times at 11:30 and they are supposed to stay open till 12 am I will tell everyone I know about this you need to move this place out if Trenton they are rude and I have seen the employees eat and not pay and leave cigarettes on the counter where they prepare food it”s no wonder they don”t have customers anymore I will do a petition to get your restaurant out of here the manager Kim Newton is a big problem you keep hiring her back
Huddle House Reviews & Complaints
I live only 6 miles from the Huddle House in the Flying J truck stop in Frystown, off of I-78. I like to eat there at least once a month. I am appalled by the condition of the seating at this location. The seats are torn, crumbling and have been for years. This place is so uninviting as a result. Why hasn”t the interior of the restaurant been updated to present an inviting dining experience?
Huddle House Reviews & Complaints
I order to bacon egg and cheese melt along with ten buffalo wings at 12:15. I went back in for my food at 12:45 and one of the workers ask me what I need I told her my food but it wasn’t ready. And to remind you they was not busy. So around 1:15 a.m I got my food then along eating it the grits was not cooked all the way and the wings was undercooked..
Huddle House Reviews & Complaints
I placed an online order for Huddle House picked up my order and signed my receipt. When I was checking my bank account the amount that cleared was higher then my bill total by $5. I did not add a tip because it was a to go order. And to top it all off my food was cold when I picked it up. I”m not sure if a restaurant can add a tip to a to go order, but that is what happened here.
Huddle House Reviews & Complaints
I stopped on my way home & picked up dinner for the family this evening & it wasn”t any good. The crispy chicken salad mix was old & brown & the chicken was hard as well as the lettuce did not have any crisp to it at all. The baked potatoes were cold & brown & tasted as they were left over & had just been warmed up in microwave & the turkey on the turkey bacon ranch had a very bad taste. Our order tonight was very bad & disappointing so needless to say we did not eat just a couple bites & it all went in the trash. We eat there very often & have never had this bad of an experience before. We are very disappointed & it will be a while before we eat there again. Suggestions are that everything should be made fresh daily & checked & not left laying out to turn brown