Been 16 days since I placed my order. I can’t get into contact with Hydroponics.eu and they refuse to answer me. I have tried all e-mails on their website, tried calling AND tried using their “Live support online”. I got NO resposens when I wanted to make a refund, but i got a quick response when I sent a fake e-mail with the subject: “Looking for a supplier of 100 aerofarm units”. So I guess that says it all. =S I’d like to WARN everybody to NOT place an order! It’s not worth it to risk it. My loss: about 200 dollars out the window. =( I live in Sweden and have NO idea on how to get any justice =( I deeply regret my purchase.
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Hydroponics.eu Reviews & Complaints
I have sent three emails after submitting an order with Hydroponics.eu requesting they cancel my order due to an extremely slow and unorganised service, one to [protected]@hydroponics.eu, one to [protected]@hydroponics.eu and another to [protected]@hydroponics.eu stating that I want to cancel my order with you due to the dodgy service they are offering. I placed the order on the 14/08/2009 @ 9.39 with the impression that it would only be a few days to delivery which the site offers supposably —– “With our DHL express delivery you receive your parcel within 2-3 days”, which was the reason I placed my order with them. It is now the 01/09/2009 and today I recieve an email stating that my order will be shipped in 5-6 working days which I dont want. I have also made dozens of calls to the so called helpline that seems to be busy all the time regardless of what time you ring..