My father recently passed away from a stroke. While going through his home we had discovered he purcheed a IBC Percission Cooktop from Nuwave A week prior to passing. I called and informed them of the situation and they provided me with the information to return the product. The total charge for the purchase was $255.54. I took the equipment back to UPS as directed and paid the shipping of $23.00 to return the merchandise. I check my fathers account and notice the full refund I was told he would get turned out to be $149.79. I contacted the company and they stated the shipping is not refunded. I. ageee with the company the shipping should be not included in the refund. I was shocked that the charge for shipping by Nuwave was $105.75 which was $82.75 more then it cost me to ship the same equipment in the same box via the same method. I believe knowing my father even at the age of 84 understood he would be paying a shipping fee of $105.75 for the cooktop, being on a fixed income he would of reconsidered. I would advise anyone to be very inquisitive on shipping cost when ordering from this company.
This complaint and/or review was posted on HolySmoke.org on 22:26 pm, November 24, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ibc-percission-cooktop-nuwave-review/.
The reviews & complaints posted about IBC Percission Cooktop Nuwave was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about IBC Percission Cooktop Nuwave as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.