Total ripoff! Placed an order and wondered after almost 2 weeks why it hadn’t shipped. Logged on to my account to see that the order had been cancelled! Emailed their “help” where they guarantee 24 hour response (4 hours in most cases), After one week I emailed a follow up, then again in a few days and again in a few more. Finally received a response saying that the product as not available (why did the site allow me to order it then?). Wonder why there was absolutely no communication about the lack of availability or the cancellation??? Money was put into a “credit” on my account (plus $10 credit for my inconvenience..although that “inconvenience” credit is only available for a very limited period of time. Checked the site every day for a way to use that “credit” (actually MY MONEY!), but never had my size in anything. Finally had my size and I placed an order. Received an email stating that the product had shipped and would be here in approximately 4 business days. gave them three extra days, logged on to my account to see that the order had shipped. Contacted “customer service” and, after an extremely long wait as told that my credit card had been declined. Interesting that I was using my credit from Ideeli plus 9.57 from my PayPal account. Reality is that the product was never shipped. They state that it as still available, and provided a link to the order. Now, instead of the 9.57 difference, there is now over a $30 difference, but now I am getting FREE shipping! Yay! Without that, the difference would be over $40. So now I don’t have my order, I don’t have my money and they want even more money! And they refuse to give me my money back…will only hold it as a “credit”. Total SCAM ARTISTS! And again there was no communication about the order, other than the one email that stated that the order had shipped! What good are good prices when they won’t ship and they keep your money???!!! .
This complaint and/or review was posted on HolySmoke.org on 14:03 pm, June 23, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ideeli-inc-review/.
The reviews & complaints posted about Ideeli Inc. was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Ideeli Inc. as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.