Hello, I placed an order for coasters on imprint.com on March 5, 2019 (ID #IM99B0279832). When I received the product, it was not at all what I paid for. The product was a piece of paper with my company’s logo on it. The paper was so thin, I could have easily printed it at my office on regular printer paper. The product that I received were not at all coasters and I reached out to the company for a refund. The company denied my request and refused to refund my money despite the fact that they delivered paper to me instead of actual coasters. I’ve printed several coasters on paper material in the past with other companies and it was no issue because the paper was thick enough to look appropriate. This is not at all the product I received and I have yet to be refunded. Please help. Thank you. Crystal
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This complaint and/or review was posted on HolySmoke.org on 19:07 pm, March 25, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/imprint-com/.
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Imprint.com Reviews & Complaints
I have ordered several shirts from Imprint company and made my order via phone with the help of one of their representatives. All shirts were supposed to be the same size, but when my order arrived I was very disappointed because sizes were different. Two shirts were very small and did not fit. Five shirts were too big and only three were correct. I contacted Imprint costumer service and demanded a refund. They refused to give my money back and also refused to fix their mistake. They said that it was I who made a mistake and refused to take any responsibility! I will not order from them again and would not recommend them t anyone. Avoid!
Imprint.com Reviews & Complaints
I ordered 40 t-shirts for our several hockey teams and I neede them to be delivered on time. I called them before and after I ordered to make sure the t-shirt will be here soon. I also paid for an expedited shipping. In general, I tried to do everything to have them as soon as possible. One week later I started worrying. I called them and it turned out that the order was back ordered. No reason for that. T-shirts were in stock, as I said I tried to prevent all possible obstacles. So now I don’t know what to do, they refused to refund because the order will be shipped, only they don’t know when. Great. Thanks for nothing.