Hi I made payment for the issuance of a new e-standard passport (32 pages) via this company as it is the supplied site for paying for a new passport. I went to the supposed embassy that handles consular services which is in Kuala Lumpur, Malaysia and was informed that issuance of new passports for adult Nigerians had been discontinued. I wrote an email to innovate1 services asking for the refund of my money, they replied asking for the proof of payment of which I supplied. Only for them to respond with a new email that they cannot refund my money to me after the services I paid for has not been provided. I need the refund of my money.
This complaint and/or review was posted on HolySmoke.org on 03:43 am, March 09, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/innovate1-services/.
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