Insight prepaid card is a scam. I loaded $5,000 on my Insight card and only used $25. I’ve text alert for my card and received alerts for the $5,000 load and $25 transaction. To my surprise, I lost my card and reported it immediately. I was told my balance was zero. I never received a text alert nor gave out my pin. Insight started a dispute process and as at the 10th business day of receiving my dispute forms, I was told the merchants haven’t responded yet and that my dispute was denied for inconsistent statement. According to the cardholder agreement, I am eligible for a provisional credit on the 10th business day of receiving my dispute form, if the dispute has to be extended. But to play games, Insight denied my claim without even getting a response from the said merchants. This company also lacks customer service communication skill. The federal regulatory institution for prepaid card companies need to look into the scam going on at Insight. Playing with people’s money is playing with people’s lives. Insight Card services is a scam!!! .
This complaint and/or review was posted on HolySmoke.org on 08:39 am, January 01, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/insight-card-services-review/.
The reviews & complaints posted about Insight Card Services was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Insight Card Services as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.