This Company’s furniture products are poor quality reproductions of modern furniture. The first indication that the product would be damaged was an email I recieved prior to shipping requesting a business address, instead of a home address, allegedly to prevent shipping damage. When the box was delivered, it was in terrible condition (my doorman signed acknowledging delivery of the item). When I took the various parts of the furniture out of the box, there were SEVERAL major dents/ damaged areas throughout, which I promptly informed Interior Trade Furniture about. Their response was that someone had signed for the box indicating it was “ok” and thus there was no recourse against the so-called unaffiliated freight company (Pilot Freight). THIS IS ABSURD and I believe a regular course of business for this company to sell damaged, inferior quality furniture and then claim that they had nothing to do with it. They offered a $50 credit (which is less than 10% of the cost of my item) and I am left with a terrible looking piece of furniture that wobbles with drawers that do not fit properly. A TOTAL SCAM OPERATION. Buyer BEWARE. .
This complaint and/or review was posted on HolySmoke.org on 20:49 pm, June 03, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/interior-trade-furniture-review/.
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