A little over two years ago I found IOLO System Mechanics online because I was having a problem with my PC. I had a phone conversation with a rep and was asked if he could access my computer to see what was wrong and I allowed it. When they told me how much it would cost to fix it I denied the service and thought that would be the end of it. Then they started calling me to tell me I needed their service to fix my computer. I told them I wasn’t interested and would they please stop calling. They never stopped. Apparently they kept their connection to my computer on their server. Each time they called I told them I wasn’t interested and please stop calling me and remove me from the database. I never was aware that they had me on their server and I didn’t find out I was still connected to them until their last call when I asked to speak to a supervisor. So I asked to have my computer removed from their server. The answer was that it would cost $100.00! They said I was a customer. I never became a customer or paid a single penny for the initial look at my computer. This smells of a scam by a company growing desperate for money. It’s like I’ve been computernapped and must pay a ransom to be free of IOLO! What is the benefit of keeping someone’s computer on their server if that someone doesn’t want and will never pay for their services. It seems to me there is something illegal going on which needs to be pursued. .
This complaint and/or review was posted on HolySmoke.org on 23:36 pm, September 16, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/iolo-technologies-llc-review/.
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