Isle of Capri Cape Girardeau

Rudest casino staff

Reviews: 1


Total views: 276

Published: 14 September 2019

Posted by: Anonymously

My girlfriend and I were extremely excited to gamble and eat at Isle of Capri Cape Girardeau. As we stepped in through the door there was tight security and guards were checking everybody’s ID cards. One guard saw my card and fined me, Then they checked my GF\’s ID and told her that her ID is fake. I wondered why they are doing so because both our ID cards were up-to-date, they even took my home address and checked in case I had some criminal background. Finally, they let us in, when I complained to the manager he told me all these strict rules are followed as we both are from another state. Boy oh boy, this is highly frustrating! The restaurant that’s inside the casino is total trash. The chicken they serve is overcooked, pork tastes like smut and sweets didn’t have an ounce of sugar in them. The overall charge for the food was $ 30.They allow you to buy a drink only every hour. This was annoying as when my GF went to buy 2 drinks (one for me and her) they did not allow her. The only good thing was that we won few dollars at the blackjack table as I was unaware of the rules the dealer and other player had already made a deal to make a fool out of me, they wouldn’t let me take my winning money. This was a huge turn off! Machines were strictly ok but the rewards were not worth registering. We went to another poker room and requested for a table, but they refused until at least 6 players join us. After 2 hours of waiting, the manager informed me that they still couldn’t manage one table, I immediately told them about 6 more players wanting to join us. He then told me that they do not have enough staff to look after the area. Such a liar! The staff is very rude and inconsiderate.
When I walked out of the casino with my GF I realized that I had a couple of Royale poker chips which I forgot to cash in. The person at the security checkpoint asked for my Id once again. He accused me of being overly drunk and stopped me from entering the casino again. I assured him that I only had one drink at the bar but he refused to allow me to re-enter the floor. I figured out that this place is not worth it So I chose to leave. All in All this experience left a very bad taste in my mouth. Rather than wasting my money and time here, I should have invested my money into buying a monkey that would have paid off more if I taught him to cook and behave decently towards the players in the casino while they gamble.
I wondered how they got such good reviews and promotions but guess what it was all fake and paid. GOODBYE! I would never be here ever again.

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