I signed up as an ItWorks loyal Customer last year. After 6 consecutive months of autoshipped products, you are supposed to receive a bonus of 50 Perks Points, which would equal about $50 worth of product. I skipped a month here and there at the beginning because I didn’t need anything, but last month (June 2015) would have been my 6th consecutive month and earned me the Perks Points. For the first time ever, my credit card was declined for a transaction. I had been using the same card from the beginning of my time with ItWorks and never had an issue, and had several hundred dollars of available credit. There is no reason the card should have been declined. Furthermore, I never received an email from ItWorks stating that there was an issue with my payment, although I typically receive multiple emails letting me know before the order is processed and after the transaction is complete. The timing is all to suspicious. The one transaction that would have led me to earning $50 was silently declined, and now that it is July, I am unable to place an order that would count as the 6th month. I have cancelled future autoships with this company and will no longer use or endorse its products. I will not do business with a company that thinks it can cheat its “Loyal Customers.” .
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