iTunes Reviews & Complaints

Reviews: 37


Total views: 4115

Published: 28 February 2020

Posted by: Chris1220

6/3/19 contacted iTunes & was disconnected. Contacted again. Got to a so- called supervisor. They refused to issue a refund for a lousy $3.17 for an unauthorized purchase on my account. Just simply said it does not qualify for a refund. Asked the reason… was told “for security reasons” they cannot provide that… what???? Most ridiculous thing I’ve ever heard! This is NOT the 1st time I have had unauthorized stuff show up on my acct. Changed my password, and today removed all my billing info. This is total bull! There is no reason they shouldn’t remove this charge. I never made the purchase. their reply: Christine, we have reviewed your refund request carefully, and I’m sorry to say that this purchase is not eligible for a refund.

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