This individual was hired by my elderly parents to install a new lawn last fall. My father carefully followed the instructions on caring for the lawn after the install with regard to watering, mowing, etc. The only thing that grew was crabgrass. After contacting the owner/operator and said he would come by and rectify the situation. Then nothing. After repeatedly trying to reach this person, he finally sent his “crew” over to reseed the lawn. Their methodology for “rectifying” the issue and reinstalling a lawn was this: take a leaf blower, blow errant leaves off the dust, toss more of their premium “seed” across the patches of crab grass and leave. No knock on the door, no phone call, no communication. How can we verify this? My mother witnessed all this skilled labor from the house. After another round of unanswered phone calls my father finally left a message requesting a refund. More radio silence. i asked for this guy’s contact information to see if an unfamiliar number may warrant a call back. Bingo. I received a call the same evening. After an initially pleasant conversation, told him the purpose of the call and asked if he recalled the job. He finally admitted he did, and said that he had come to the house on 3 separate occasions, with all of his equipment and tried to make it right. I told him that was incorrect, he sent one guy once, told him about his “reseeding” job, and again asked that he refund the money. He then challenged me to prove it, told me it was “on the homeowner” and asked if I had a contract. When I asked if he ever provided a written contract to any of his victims, he told me to have a nice life and hung up. For a small business person that must rely on world of mouth to support his scam, since he has no website or registered company, im astounded that he can support himself given his shameful business practices, and ever more shameful lack of morals or ethics. BUYER BEWARE. Please do not employ this man. Unlesss you are looking to do business with a thief, seek the expertise of any number of reputable lawn service companies in the Melrose area.
This complaint and/or review was posted on HolySmoke.org on 09:06 am, June 04, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/james-p-montague-review/.
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